Misleading amenities, very loud
Reviewed 8 February, 2020
Like many other travellers, I agree that the staff at the hotel are very friendly. However, the information on the hotelʻs website and on common booking websites is frankly wrong and they do not offer many of the advertised amenities. For example, the hotel states that it offers laundry services. They do not (surcharge or no). If you want to do laundry, you must go to a Laundromat. Similarly, the website says the hotel has a bar/lounge area and outdoor dining. After being here for a week (I did not chose this hotel, it was booked for me by my employer), I have seen no evidence of either. Other things to be a aware of include the lack of windows in rooms, no insulation against noise making it hard to sleep, and very limited breakfast hours (8-10am). They are also very inflexible. I arrived after 20 hours of flying and hoped to check in early. My hosts had also tried for over a day to see if a room could be prepared in advance. Check in is at 3pm. I only received my room at 3:15pm and that was after begging for it (I had been waiting at that point for 5 hours). There are only 9 rooms and it seems incredible that no efforts could have been made to let me into my room early.
Staff were good, not much else was
Reviewed 25 June, 2019
We initially were put in a first floor room in a separate annexe off the street, this was one of three rooms in what was a flat advertised for rent.The wardrobe was shabby, no shelving, mildew on the shower ceiling, many of the facilities advertised were not provided. Every time we came back we had to go to the reception to get the receptionist to come out in the street and open the annexe door. Then we had to go up and open the flat door before getting to our room door. We moved to a better room in the main hotel after one night in the annexe and complaining to the hotel. The hotel ground floor rooms face the reception desk and breakfast is served in the area in front of the rooms, so it was also disturbing due to the noise naturally generated from this setup. The staff did their best to accommodate us, our thanks go to them.
Basic Clean hotel
Reviewed 24 April, 2019
This a basic and good ubication hotel with none facilities, you get a clean room, bathroom, modern or not old installation but with any views.
They can offer you a basic breakfast but still they don’t even have a dinner room, you only get small tables in the common area.
Did not meet our expectations
Reviewed 21 September, 2018
We arrived late in the evening at the hotel and were checked in by a grumpy lady. The check-in process took forever. After she finished making copies of our documents she took all the time to refill the paper in the printer before finalising the check in process.
The rooms are definitely not worth their price. Pictures on Booking.com also do not match reality. The rooms do not have windows to the street, only to the inner courtyard which is terrible as that is where the reception desk and the breakfast area is located. You can therefore not open the blinds unless you want people staring into your room. The rooms smell mouldy - probably because there is no ventilation.
The shower does not have warm water: something we would expect in this price range. When informing the reception about it they just replied they only have ‘climate water’. Interesting to know, but not helpful.
Breakfast is based on a ‘menu’ that the waiter informs you about at the table. When asking for an extra glass of juice (after finishing our first tiny glass) we were told that it was not possible as they would be short on juice for other guests.
We highly recommend staying elsewhere as this overpriced hotel truly is a waste of money.
Reviewed 29 July, 2018
We stayed in this hotel for 2 night in a group of 4 friends. Although we clearly stated that we wanted quiet rooms on the upper floor (months before we arrived), we got 2 rooms on the ground floor, next to the street. When complaining, the lady at the front desk was unfriendly at best, rude to be honest.
No one in the hotel speaks english, which makes it very hard to communicate.
We paid about $250 USD for 2 nights for 2 rooms which is very expensive for a room without exterior view and made us feel like animals in a Cage...
DO NOT GO THERE!