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**Property Location**.With a stay at Radisson Hotel Cartagena Ocean Pavillion in Cartagena (La Boquilla), you'll be within a 15-minute drive of Marbella Beach and La Boquilla Beach. This 4.5-star hotel is 6.2 mi (10 km) from Clock Tower and 6.1 mi (9.8 km) from San Felipe de Barajas...
More about the hotel**Property Location**.With a stay at Radisson Hotel Cartagena Ocean Pavillion in Cartagena (La Boquilla), you'll be within a 15-minute drive of Marbella Beach and La Boquilla Beach. This 4.5-star hotel is 6.2 mi (10 km) from Clock Tower and 6.1 mi (9.8 km) from San Felipe de Barajas Castle. Distances are displayed to the nearest 0.1 mile and kilometer. .La Boquilla Beach - 0.1 km / 0.1 mi Marbella Beach - 5.3 km / 3.3 mi Rafael Nunez Museum and House - 7.6 km / 4.7 mi Plaza de San Diego - 8.1 km / 5 mi House of Gabriel Garcia Marquez - 8.1 km / 5.1 mi Las Bovedas - 8.3 km / 5.1 mi Santo Toribio Church - 8.3 km / 5.1 mi University of Cartagena - 8.3 km / 5.1 mi Teatro Heredia - 8.3 km / 5.1 mi Popa Convent - 8.4 km / 5.2 mi Cerro de La Popa - 8.5 km / 5.3 mi Simon Bolivar House and Museum - 8.5 km / 5.3 mi Bastion of Santiago - 8.6 km / 5.4 mi Centenary Park - 8.7 km / 5.4 mi Cartagena Cathedral - 8.7 km / 5.4 mi .The preferred airport for Radisson Hotel Cartagena Ocean Pavillion is Rafael Nunez Intl. Airport (CTG) - 7 km / 4.3 mi. **Rooms**.Make yourself at home in one of the 233 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop- compatible safes and desks.**Dining**.Satisfy your appetite for lunch or dinner at Palenques, a restaurant which specializes in Caribbean cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Full breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM for a fee.**Business, Other Amenities**.Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cartagena? This hotel has facilities measuring 11326 square feet (1052 square meters), including a conference center. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
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Based on 2217 reviews
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Beautiful hotel with fantastic staff
My partner and I stayed here in March just before everything shut down because of lockdown and the food, drinks, the room quality and cleanliness and most of all the staff's exceptional service was 10/10. As a Radisson gold member I was also kindly upgraded to a lovely, suite with a balcony and 2 bathroom. These are definitely worth paying the extra for. We had to return because our other travel plans were cancelled due to covid. Even though the hotel had suddenly become emptier as the whole of Cartagena pretty much shut down, this didn't make a difference to the staff's amazing attitude and friendliness. The breakfast buffet was huge and extensive, the poolside lunches included delicious pastas and fresh poke bowls and the dinners were more high end and included lots of fresh seafood. The only thing to be aware of is you need to taxi to and from the town as the hotel is in a quieter part of Cartagena. This takes around 8 mins each way. Thanks for a great stay.
40th Birthday
Awesome beachfront resort! I celebrated my 40th Birthday here and will definitely return. I reserved the 2 bedroom suite, the balcony overlooks the ocean. Such amazing views sunrises and sunsets. It's was perfectly located, just a short taxi ride to all of the happening spots. I highly recommend, already planning my return.
Excellent vacation
Excellent service; very comfortable place, amazing installations. Very nice beach, pool and Jacuzzi. Room service, housekeeping, and the restaurant staff very friendly. Like this place a lot definitely recommended..
Foreign Tourists - stay away! This hotel is only suitable for locals.
We recently visited Cartagena from the US and stayed in Cartagena for 6 days. 4 days we stayed in Bastion Luxury Hotel - 5 stars from the perspective of service and hospitality. The last 2 days were in Radisson Cartagena. The check-in process was a nightmare. None of our US credit cards worked. They blamed us and said our CCs have reached their limits. Debit cards also didn't work. We have been using the cards for our stay in Cartagena and they worked everywhere. They just didn't know how to use a foreign credit card. We had a senior in the group who waited in the lobby for 2 hours - they refused to give us a room while we sorted this out. We discovered later there was an intermediate step which they skipped and as a result, the CC transactions were failing. The hotel staff didn't show any kind of empathy towards the senior citizen in the group who waited in the lobby for 2 hours. There was no acknowledgment or apology from the hotel. The experience left us shaken. We had to pool whatever cash we had. I concur with many of the posts here in the forum. I warn you that this is not a Radisson hotel and is maintained by a local hotel operator. If you are visiting Colombia from outside the country - don't go here. Stay inside the old town, hotels are much better, staffs are friendlier, and they know how to use a credit card. Stay away!
Disappointing
I stayed here for 2 nights. Room was very clean and spacious. Housekeeping staff kept knocking on my door and coming in even on day of arrival. Breakfast was fine but could do with an english translation as well as the spanish one for the hot buffet. Staff had no english which for a Radisson was very disappointing. I left my starbucks cup with tea in it and my food on my table at breakfast and went to get something i had forgotten to find my table had been cleared. Spoke to 5 staff before i got my cup back and they couldnt understand i no longer wanted tea in it. Staff all looking at me as if it was mt fault. They really ignore solo and non spanish guests as i was able to observe how other guests were treated. The morning i checked out only 2 of the 4 lifts were working so 20 minute wait to get down to reception. Receptionist didnt even look at me or ask me about my stay. Very poor customer service. Radisson chain should be ashamed of this hotel. Could not recommend it and feel disappointed to have to state this. Checked into 3 star straight after to join tour and staff there amazing so warm and friendly. What i had been told to expect of Colombians.