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Iguazú, a paradise surrounded by nature •The Iguazú Falls, voted one of the New7Wonders of Nature and the brilliant colors of the tropical jungle make a magical natural enclave for the only hotel located in the Iguazú National Park: Gran Meliá Resort Iguazú. •Iguazú which means "The Great Waters" in the Guarani language, is located in the northern part of the province of Misiones, right on the Argentine-Brazilian frontier. •Listed as a UNESCO World Natural Heritage Site the Iguazú Falls and Iguazú National Park's natural splendor and lush vegetation are a must-see. •The falls extend over 2,700...More details
Check-out ends at: 11:00
Transport optionsClothes dryer
Reception servicesClothes dryerConcierge
no value for money - too expensive for bad services
Reviewed 20 january, 2022
Very disappointing experience for this "5 star": the only point in common with real 5* hotels is the very high price but the services, elegance and class are totally absent. Unlike a real 5*, they don't have a customer file to recognize their loyal Melia customers because real 5* know how to build loyalty and they upgrade their loyal customers for free when possible, so that they come back. The only good point of this hotel is its proximity to the Iguazu Falls, otherwise it looks like any airport hotel: impersonal decor, cheap Ikea style, without charm and without service. When checking in, the clerk offered me an upgrade to a room with a view of the falls for over $120, I was on board but then he told me I had to add about 20% tax since I was paying in cash. It was incomprehensible because as a foreigner I don't have to pay taxes so I refused the upgrade. I had booked a room with "jungle view" and I had a magnificent view of the parking lot which made me angry! so avoid the extra charge and get the basic room. All rooms must be identical. For a 5*, the decoration was basic and cheap, there was no coffee machine in the room, not a single glass for drinking, only glasses for brushing your teeth! Everything about this hotel was petty and pitiful showing Melia's greedy behavior. Money first and not customer satisfaction! The Gran Melia hotel is very recent but badly maintained: fabrics of the stained armchairs, dirty glass tops above the tables around the swimming pool... I have the photos The staff is not up to par, I asked this morning for the trail map of the falls and the answer was: go down to -1 and read the QRCODE! except I only have a laptop and in a real 5 star a knowledgeable staff would have offered to print it out. A maid entered my room without ringing the bell. The entire staff is not qualified at the level of a 5 star. And on the ecology side, it did not arrive in Iguazu: there is only Evian water in the mini bar, and it crossed the Atlantic while Argentina has other brands of water too good. Also only one brand of beer: the Corona from the minibar which comes from Mexico while there are excellent local beers. And concerning the sorting of waste, there is none: only one small trash can in the bathroom which does not allow sorting. This hotel is new and I didn't use the air conditioning because it's common to all the rooms with forced air coming from a pipe that goes through all the rooms: your neighbors have covid or the flu and you can " enjoy it" if you use it Air conditioning. This problem is now known and it is a shame that this hotel did not take measures to prevent their customers from catching covid. In summary, disappointing experience and NO QUALITY/PRICE RATIO for this pseudo 5 star. I paid dearly for this banal hotel, much more than the price of the best palace in Buenos Aires which is really a 5 star and it is unjustified. And I took 2 nights when one night is enough to visit the falls.
OUT OF THIS WORLD
Reviewed 13 january, 2022
Every room, including all amenities, has a direct view of the Iguazu Falls. Simply Spectacular. The Hotel and property as equally spectacular. The Restaurant, Pool and Spa are exceptional. Great place for relaxation, rejuvenation, adventure and views.
Reviewed 9 january, 2022
The hotel is nice, but the walls are extremely thin. USB plugs are available, though not by the bed. If you are looking for birds, walking around the hotel property proved more fruitful than the trails, for me. The toucans and aracaris are out at 6:00-6:30 am (at least, in November), just look in the woods towards the falls. Wear bug spray if you go on the Macuco Trail, but it isn't necessary for the trails behind the hotel. The waterfalls are stunning; you won't be disappointed.
New Year and Iguazu Waterfalls
Reviewed 6 january, 2022
Take the room with the waterfalls view. This is what makes this hotel special. Location is unique everything else keeps standard but rather generic. Service is good. Room is fine. Swimming pool with Infinite sight is nice but with limited service at the pool. We celebrated New Year Eve in the hotel - very well organized event, good food and cozy atmosphere. Waterfalls are easily accessible from the hotel - walking distance to train station and trails. Best choice on Argentinian side of Iguazu.
Reviewed 5 december, 2021
the location is amazing, not only the view but the headstart on the trails is well worth the money. Cocktails with a view of the falls is an experience to remember. Diner was good, breakfast could have been better. As with other hotels in South America, they do not provide salt and pepper with food. We paid 600$ per night, it is not worth that, but if you can get it for 300$, go for it.