Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 446 reviews
Definitively not a 4 star hotel
If you just want a “cheap” hotel go stay at certaldo. I would say it is a 2 to 1 star hotel. Definitely not what it looks in pictures. Gym is the worst I’ve seen in the world. Breakfast not for a 4 star hotel. Not recommended at all, if you want to enjoy your time in Tuscany stay in another hotel.
Fantastic hotel. the staff are all wonderful , nothing is a problem to them. our room was delux and lived up to its name. The Alto is well worth a visit. Will be visiting again sopn. the train station within easy reach.
NOT WHAT IT SAYS
We stayed 3 nights in this hotel. We went to Certaldo for a wedding. What a deception. The hotel is not what it says it is. Accommodations were poor, shower ceiling painting coming down from humidity, minibar filled with only 2 bottles of water, mattress horrible, carpets and toilet bowl dirties, sink broken, no room service after 9 pm, a problem to get iron and ironing board and staff stressed. Breakfast quite simple, not at the level of a 4 star hotel.
This was an excellent hotel. the staff were absolutely brilliant. Sp helpful and attentive. The reception was excellent and even organised a FREE wine tasting after hours in a Fab location Corbucco (ithink). The breakfast was the best on our tour and the hotel itself was clean and relaxing. Many thanks for a memorable experience
This place definitely isn't a 4 star hotel. The only redeeming factors are the nice gardens and room size. Our room had black mould in the bathroom and bedroom which it seems the staff were aware of and after our night here, the staff member said if we had told him that we found the mould sooner he would have helped us. He shouldn't be putting guests in this room to begin with. This hotel has a rating of 8.8 on some sites. Don't believe everything you read. This place isn't worth the money when you can find a B&B in a better part of town for a better price and most definitely no BLACK MOULD.