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Location This hotel is located in Chester in the Whitchurch Road suburbs within a short distance of the nearest links to the public transport network. Facilities The hotel was built in 1984. Guests are welcomed at the accommodation, which has a total of 127 rooms. A lobby and a...
More about the hotelLocation This hotel is located in Chester in the Whitchurch Road suburbs within a short distance of the nearest links to the public transport network. Facilities The hotel was built in 1984. Guests are welcomed at the accommodation, which has a total of 127 rooms. A lobby and a reception are available to travellers. The establishment offers a restaurant, a dining area, a bar, room service, a laundry service and a conference room. Wireless internet access in public areas allows guests to stay connected. Those arriving in their own vehicles can leave them in the car park of the hotel. Rooms Each of the rooms is appointed with air conditioning and a bathroom. A double bed ensures a good night's sleep. Guests will also find a tea/coffee station included as standard. Internet access, a telephone, a TV and WiFi add to the comfort of the holiday. Amenities in the bathrooms include a shower. A hairdryer is also available. The accommodation offers family rooms and non-smoking rooms. Sports/Entertainment A pool and an indoor pool are available to travellers. The hot tub is the perfect place to relax. A range of options are available, including golf, a gym, a spa, a sauna, a steam bath and massage treatments. Meals Guests can choose options including breakfast, lunch and dinner. Payment The following credit cards are accepted at the establishment: VISA and MasterCard.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
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Based on 2152 reviews
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Brilliant Staff
I stayed at this hotel recently with 5 other family members . My Mum and Dad were celebrating their 60th Wedding anniversary so we booked this hotel for the location, and the menu as they like traditional food. I honestly cant understand the negative reviews, we stayed in Privileged rooms 119 120 124 they are a bit dated but they where all spotlessly clean , warm with comfy beds . We all enjoyed our evening meal on the Friday night and our breakfast on both mornings was excellent. Very good choice , fresh and hot ! Hotel not far from Chester there’s a park and ride a short walk from the hotel too that takes you into centre. The thing that makes this hotel stand out is the staff . They are great . From Sue on reception, Cheryl and Adam in the bar and Luke and Alex they were all so friendly and nothing was too much trouble . My Mum passed out in the restaurant on the Friday , and they where so good , Cheryl helped us get her back to her room so paramedics could check her over . We took a cake with candles with us which they brought out after our meal on the Friday but because Mum was ill, they put it back in the fridge for take 2 the next day. They also decorated their room with huge towel swans and rose petals . The bar staff are great too Cheryl and Adam are pleasant and very friendly even when we saw some guests being very rude to them. Thanks for all your help Sue and thanks to all of you for a great stay. We will be back
Bitterly disappointed
we stayed at the hotel as part of a spa deal which included food and a spa treatment. The hotel itself was fine and the room was ok for a night but the food and spa facilities were poor at best. We had a couples massage in what can only be described as a paintd hotel room next to an entrance door. we could cleary hear the 2 people giving the massage miming to each other which made my partner very uncomfortable and you can constantly hear the banging of the door outside which didnt make it a very relaxing experience at all. The food was terrible! if i was paying full price for food i would have refused we had a £16 burger and chips that was soggy and very average indeed, not one salad garnish in site and the dessert was burnt! would have got a better meal from weathspoons. Just to top it off my partner used the woman's toilets and they were disgusting. Will not be going there again thats for sure
Very nice stay
We booked a Groupon deal to stay at this hotel. It was very nice. Staff where very helpful and friendly. Rooms where spotless.The food was excellent. Chef cooked me some Vegetable sausages for breakfast as do not eat meat Could not fault it.
Much better than expected
Accommodation was good. Big room, solid gigantic bed, clean and tidy. Warm and great TV. Breakfast was excellent. Spa had pool and it was warm, sauna, steam room and jacuzzi. Gym was well equipped. Staff very helpful especially for spa activities. Free locker keys and towels. Handy to get into city centre as park n ride 100 yards away. £1 each way. Will go again.
Nice, basic hotel.
Recently stayed overnight. Staff where friendly and helpful. Food was lovely and the bed was amazing 😍 only downside where how many little kids where in the pool and hot tub when it states over 12s only. Plus no staff by the pool even with the amount of small children which was quite concerning. Plus the mugs in our room weren’t very clean, but apart from that everything was fab.