Situated in Ciudad Juarez, this eco-friendly hotel is within 2 mi (3 km) of Paso del Norte Cultural Center, Juarez Market, and Benito Juarez Monument.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 602 reviews
The hotel rooms were very clean but not updated. Would have loved to have seen more security in the parking lot, in the lobbies and in the elevators (they do not restrict access to floors via key card). Front desk was very quick and friendly and our room was cleaned every day. We did not use the restaurant or bar or gym facilities. We have stayed at the hotel across the street which is more updated and we will likely go back to that place.
One of the worst hotel experiences, ever!
We were planing to stay 7 nights but after facing one of the worst hotel experiences ever, we've decided to leave and find a different hotel elsewhere. There is no elevator from the parking garage to the lobby. We had to carry our 4 pieces of luggage to and from our room. Customer service was terrrible and not friendly at all. The bathroom sink was plugged and water backed up. The shampoo bottles were empty. The towels were old and rough to the touch. The gym equipment, more especifically the stationary bikes, were old and unsafe to use. I really thought we were making a good choice staying at the FIiesta Inn but I was clearly wrong.
Room was hot and pool is nothing like the pictures and it looked dirty.
Very disappointed on my visit to this hotel, I felt like i was staying in an overpriced motel, the pool was so small and due to that it was full of people and the water did not look clean, I stayed in a suite and the furniture looked like it was going to fall apart, the refrigeration on the living area was not working and it was really hot. The only good thing was my night rest and breakfast.
Don't stay more than 2 days,after this the nightmare start.
The first two nights everything looks ok, but after the third the nightmare start. The cleaning service comes to be bad and there is no supervisor to inspect the job, so you have to call the front desk to let them know about the incomplete job or the complains about the service, but after you call the service don't make any better. The towels need fabric softener, the sandpaper 3 is soft than their towels. The last day we stay in the hotel, the maid didin't show up that day, but the hotel don't know in till we tell them that our room need to be cleaned. Don't stay in this hotel more than 2 nights, after that is on your risk.
A good Decision .. Fiesta Inn !!
More than just A hotel. Is Like a Home!! All country was really nice, but the people... the people is Amazing!! I'M really proud of Juarez .Safe,clean and much more,the service was incredible I'm HAPPY.