Good overnight stay
Reviewed 20 September, 2021
We needed a room for one night. Decided to book with the AmericInn (had never stayed with this brand). Was very pleased! From the welcome to check out - was a good experience. I'm extremely picky with room cleanliness. The hotel smelled clean upon entering and room was clean. Considering it was a pet friendly hotel I was dubious. All good. Breakfast was better than most hot breakfast offerings. Would stay here again.
Reviewed 19 September, 2021
i checked in on a friday night and checked out on a Sunday am. first of i want to say that i i use this hotel EVERYTIME i go up to CL. Which is at least 2-4 times a year to visit my grandchildren. This trip was no different. They came to the hotel to visit me sat pm and then again on Sun am. Now being young children they can be VERY messy. so to be as considerate as i can be to the cleaning crew, i asked for a vacumm cleaner on sat pm so that I COULD vaccum the mess that they had made, then on Sun when we enjoyed a breakfast I CLEANED up the mess they made at the tables in the lobby AND on the floor. However that must not have been good enough for them, bc at 10 am the manager and the cleaning supervisor came up to my room to make sure i hadn't caused any damages to the room even though checkout isn't until 11am.. in all my stays, everytime my grndkids, anll 4 of them have visited, and EVERYTME i have cleaned up after them, and NEVER have i EVER been charged for anything extra and they treated me like trash.. I have never been so humiliated in all my life! having them come to my room while others were leaving & staring at us.. have called corporate to complain and i may uprade this review if they take care of this situation. .. I will stay there again, bc we have never had a problem before and have stayed there Many times and 1 mistake does not undo evry other time. the rooms are clean, and every other time the staff has been overly courteous, i have no idea wth happened this time. And i really like the pool area, also really clen and not over chlorinated. i really hope they take care of this situation..
Reviewed 14 September, 2021
unaware there was no elevator. i understand that, with only 2 floors...but should be told that when reservation was made. i have bad knees and don't do steps well. ice machine should be more centrally located. far from most rooms. beds were too high off floor. hard to sit on and get dressed etc. beds were too soft. pillows were too wimpy. toilets were so low, it was like sitting on the floor. t.v. had no hourly guide. no show details etc. very annoying. nice size parking lot. very nice continental breakfast. could have used some bananas! front entry garbage can was always stuffed full, was never greeted or looked at by front desk employee when coming or going from the bldg.
Reviewed 13 September, 2021
Hotel staff was friendly and helpful, lobby and breakfast area were very nice, and our room was updated and clean. Pleasantly surprised! Breakfast selections were great as well. I would definitely stay here again
Doesn't compare well to other locations.
Reviewed 12 August, 2021
A little disappointed. Seemed outdated, and the bathroom could have used some work. Carpet didn't feel very clean. The bed did seem to have fresh clean linens and was very comfortable. Spacious room. Breakfast was as expected and good. Pool and hot tub were open but didn't use. Hot tub seemed to have something growing in it. Although we didn't confirm if it was chipped paint or scum and needed cleaning, we decided not to try it and find out. We were on first floor and heard the upstairs toilet and shower whenever they used it. Disappointed in the sense we have stayed at other locations in Iowa which were much better overall.