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Basado en 212 reseña
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Información de la propiedad
Este acogedor hotel se encuentra en Cleveland. DOUGLAS INN AND SUITES pone a disposición de sus huéspedes un servicio de recepción 24 horas.
Check-out hasta las: 11:00
Comodidades de la propiedad
Calificación por los huéspedes
Calificación de Viajeros
Perfil del Viajero
Resumen de puntajes
Calidad del sueño
Dirty, Roaches, cough drop stuck to wall, food and dirty handprints on everything, toilet paper stuffed in peephole.
Opinión escrita el 14 de novembre de 2021
Dirty, roaches, toilet paper stuffed in the peephole, cough drops stuck to the wall, Food and dirty handprints on everything, The shower had only burn your flesh off hot or hypothermia cold.. If I could give negative 10 stars I would. This was the most disgusting hotel I've ever seen. It looked like a bunch of meth users partied in our suite and someone just came in and took the garbage out and changed out the towels and sheets. 🤢 Even the breakfast area was disgusting 😒 After letting management know, we got a 50% discount on our outrageously priced room, but it still felt like we got ripped off. Do not stay here if you value cleanliness at all.
Opinión escrita el 24 de octubre de 2021
Our room was just nasty smelled bad as soon as we walked in shower didn’t work tub to nasty to bath in I was disappointed for the price we paid for this suite furniture stained bad wouldn’t set on any of it don’t get queen suite dead roaches on floor
Opinión escrita el 18 de julio de 2021
Room was a nice size but laid out weird. It was also hot and had a small ac unit that couldnt keep up. Staff was friendly. Breakfast because of covid was lacking. Older hotel but smelled fresh like clorox. Vending machine was empty…Washing machine was out of order.
Opinión escrita el 29 de junio de 2021
We stayed here for two nights and would highly recommend if you need a place to stay at a very moderate price. Exceptionally clean and comfortable with very friendly staff. Not a luxury hotel, but great value for the $ and had everything we needed. No pool, but we seldom use the pool for a short stay.
Terrible and Dirty
Opinión escrita el 26 de decembre de 2020
I was horrified stepping into this room. Front desk service was basic, no real complaints about the lady, but these rooms!!!??? You cannot give this chair away for free at a yard sale. Why on earth would you have it in a hotel room??? The rooms are trash. I couldn’t sleep with how awful this room was. Never again. AND no one enforced guests wearing mask walking around the building. Several people walking around with no masks on. If you value your health and sanity, DO NOT come here! I prepaid two nights via Priceline, I only stayed for one and just took the loss. This place is terrible!