Reviewed 21 September, 2021
My husband and I were forced out of our home due to a plumbing issue. We have a 70 lb dog, no one was willing to accept our dog. I called the Ramada Wyndham and spoke to Tracy. She let me know that their limit was 40 lbs. I told her we were in a dire situation. After a brief hold, Tracy said they would welcome our dog! The only stipulation was that we not leave our pet unattended and pay the pet deposit. What we thought would be a short stay turned into 19 days. During this time I went to the reception desk almost daily to renew our stay. It was a very stressful time but each day I was met with a smile and helpful attitude. Tracy, Joyci and Andrea were were particularly helpful and help to ease my anxiety as we navigated daily, uncertain when we would be able to go home. Our room was large, clean and comfortable. The bed was very comfortable and it was nice and quiet. The grounds are impeccably kept. The entire staff from front desk, housekeeping and maintenance were extremely nice. There are a lot of amazing restaurants in the area and it's so close to the beach. Our room rate varied but was always reasonable. We are so grateful that during a difficult time we were able to stay at this amazing "home away from home." Thank you, Tracy for going the extra mile and not hanging up when I told you our dog was over the limit. Thank you to everyone who made our stay wonderful for 19 days.
Reviewed 19 September, 2021
We asked for early check in, but the rooms were not ready. Joclyn was so nice she let the kids use the pool until our rooms we're ready. The room was very clean and staff was very friendly Jocelyn was just on top of her game she was very kind and we really appreciate it.
Rooms were very clean. Staff was great. Every time we passed a maid, they always smiled. Rooms were very clean and comfortable. Only thing is beds were very hard. Other than that I give them 4.5 stars.
Reviewed 15 September, 2021
The hotel has a great location , didn’t have any issues with our stay, the floors were pretty dirty need to be cleaned and vacuumed all throughout but other than that it was a great vacation and close vicinity to the beach and shops as well
Friendly and responsive
Reviewed 14 September, 2021
Hi my name is Genoveva Hernandez, I want to show recognization to Tracy, she is a inspirational and friendly and responsive person. Also I was very content in my stay in the positive attitude that made my day, just having people at the front Dess that gives you positive vibe really, really, made my day, and to me that really means a lot thank you!
I will recommend and most likely stay here again!
Reviewed 10 September, 2021
Who ever took the pictures for their publicity made wonders.
This is a very old motel.
Dumpsters in the hallway always overflowing, stingy old carpet smell in room.
Mold in all the shower and bathroom floor, all along in the company of some little black ants.
Beds are comfortable but thats it, the dust ruffle was shredded.
“Good thing” lighting in the room was dim, don’t think I would want to see that carpet with full daylight.
The people at the restaurant are very nice, and go over their way.
I get it that with COVID they need to have disposable silverware, but the stuff they have, the fork bends all over and the knive, well let’s just say that its better to eat with your hand or spoon.