Service animals are allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 566 reviews
a good place to visit
the hotel is centrally located in the new part of Cuenca. The old town is short walk from the hotel, but be warned it is up hill all the way. We enjoyed our stay but being English with very little Spanish language it can be tricky. All the receptionists spoke a little English and were very helpful to our needs.
Nice Hotel but disappointed with the room
This is a nice hotel in a great location. However the room we were allocated was on the 6th floor at the back of the hotel just below the restaurant. We had a view of a brick wall. We also had a constant noise of staff walking above our room. We would have asked to change rooms but we were only there for one night and after a long tiring journey we couldn't be bothered to go through the upheaval. I would recommend that you ask for a room which overlooks the park.
What has happened ?
This was "The" place to stay, in its day. Silver service in the dinning room, many dishes cooked right there at the table. So stylish, so memorable. What has happened? Rooms are tired and dated, it looks sad and neglected. However, we had our breakfast out on the balcony, little cakes from a nearby bakers and hot tea. It was sunny and just glorious. This I will remember and not the Hotel that has changed beyond recognition.
Don’t be put off by the reception
Overall not a bad hotel. Centrally located so you can walk to all the main sites/sights within 15 minutes. Parking is in an underground public parking plaza nearby and will cost about €11 per night. Rooms clean and neat. Avoid sixth floor if possible because the restaurant is overhead so a little noisy as they move chairs around. Probably a touch expensive for what it is but okay. Restaurant food not bad.
Good location, good value
In the lower/new city, opposite a pleasant park. Also convenient for the bus no. 1 to/from the Fernando Zobel AVE station. Room was a good size,with decent facilities, clean and comfortable. We took a look at the top floor restaurant - which has good views over the city.