Holiday Inn Express Hotel & Suites Custer, an IHG Hotel

Located in Custer, Holiday Inn Express Hotel & Suites Custer, an IHG Hotel is in the mountains, within a 5-minute drive of Rocky Knolls Golf Course and 1881 Courthouse Museum. This golf hotel is 1.8 mi (2.9 km) from Black Hills National Forest and 5.6 mi (9 km) from Crazy Horse Memorial.Make yourse...

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OpenWeather

1

Quarto standard, 2 camas Queen, Acessível (Communication)

Max. 4 adults and 3 children

4

Suíte, 2 camas Queen, Vista para a montanha

Max. 6 adults and 5 children

1

Quarto standard, 1 cama King, Acessível (Communication)

Max. 2 adults and 1 child

4

Quarto standard, 2 camas Queen

Max. 4 adults and 3 children

4

Suíte, 1 quarto

Max. 6 adults and 5 children

1

Quarto standard, 1 cama King, Acessível (Accessible Tub)

Max. 2 adults and 1 child

3

Suíte, 1 cama King

Max. 4 adults and 3 children

1

Suíte, 1 quarto, Acessível (Communication)

Max. 6 adults and 5 children

1

Suíte, 2 camas Queen, Acessível (Communication)

Max. 6 adults and 5 children

1

Quarto standard, 1 cama King, Acessível (Roll-In Shower)

Max. 2 adults and 1 child

7

Quarto standard

Max. 2 adults and 1 child

4

Quarto standard, 2 camas Queen, Vista para a cidade

Max. 4 adults and 3 children

4

Quarto standard, 1 cama King

Max. 2 adults and 1 child

5

Suíte, 1 cama King, Sacada

Max. 4 adults and 3 children

4

Suíte, 1 quarto, Vista para a montanha

Max. 6 adults and 5 children

1

Suíte, 2 camas Queen, Acessível (Accessible Tub)

Max. 4 adults and 3 children

3

Suíte, 2 camas Queen

Max. 6 adults and 5 children

1

Suíte, Várias camas

Max. 4 adults and 3 children

1

Quarto standard, 1 cama King, Vista para a cidade

Max. 2 adults and 1 child

Property Info

Check-in starts at: 15:00

Check-out ends at: 11:00

Located in Custer, Holiday Inn Express Hotel & Suites Custer, an IHG Hotel is in the mountains, within a 5-minute drive of Rocky Knolls Golf Course and 1881 Courthouse Museum. This golf hotel is 1.8 mi (2.9 km) from Black Hills National Forest and 5.6 mi (9 km) from Crazy Horse Memorial.Make yourself at home in one of the 91 air-conditioned rooms featuring microwaves and flat-screen televisions. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertai...

433 W Mount Rushmore Road - Custer, South Dakota - U.S - 57730

Property Amenities

Check-in starts at: 15:00

Check-out ends at: 11:00

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    385

  • Very Good

    218

  • Good

    47

  • Reasonable

    8

  • Bad

    10

Travelers profile
  • Business

    7

  • Couples

    230

  • Solo travel

    6

  • Family

    292

  • Friends getaway

    46

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

The Most Inhospitable Lodging that I've ever Experienced!

Reviewed 26 october, 2022

My husband and I spent four nights in this hotel in early October. We had been traveling for more than four weeks by the time we arrived in Custer, but this hotel was definitely not up to Holiday Inn Express standards. Four mornings of the same perfunctory breakfast, prepared and served by distracted and rude morning attendants, was the most visible indicator of a sub-standard organization. At one point, there was no coffee, no decaf coffee and no hot water at breakfast. In addition, the breakfast trays were constantly empty and there just didn't appear to be any interest in keeping even items such as yogurt stocked. How does that happen? Also, the halls definitely needed a good vacuum and the carpet in our room was dirty. Our first-floor room was also very noisy. Quite frankly, we expect more from Holiday Inn Express. When I checked out, I asked for a paper receipt, which was provided and passed to me with a "Here you go." No comment about "how was your stay, thanks for being a guest, have a good day." This whole organization needs some coaching on interacting with guests. After all, we did pay to stay in this hotel.

Eileen D

Good stay in Custer

Reviewed 5 october, 2022

Two nights at the Holiday Inn Express in Custer. Very nice. It appears to be new. Everything is clean and fresh and modern. The bathrooms even have an extra towel bar, which has been a complaint of mine about hotels recently wanting you to reuse towels, but not giving you any place to hang them. The rooms are very comfortable. The breakfast was typical, but well supplied and of decent quality. The front desk was polite and competent, but could have used some help during the busy times. Only one person working the desk during peak check in time when the hotel was fully booked. The hotel has a nice indoor pool and hot tub that are well maintained. Only complaints were very minor. Went to use the laundry, and it required quarters, of course the first time I went to the front desk to get quarters, the one person working was very busy checking people in. The other issue was that appears to be only 1 elevator. During busy times this can be annoying. This is my first stay at a Holiday Inn Express, and I was very happy. If I ever stay in Custer again, this will be my first choice.

DJNH

Great stay

Reviewed 23 september, 2022

We booked a 2-queen bed suite at this hotel. This turned out to be a long, narrow room with a balcony. Starting from the door there's a bathroom, fridge/microwave/Keurig area, small living room with couch and TV, 2 beds and a desk with a second TV, chair, and a door to the balcony. Overall, it was a spacious room with a lot of flat surfaces for luggage, and hooks for backpacks or jackets. The bathroom was nice and had eco-friendly soap dispensers. The private balcony faced a water feature and was pleasant to hang out on, although it got very hot in the afternoon; reserve a room with a balcony facing the city instead if this would bother you. The hotel has a large lobby downstairs, outdoor seating with a fire pit, only one (slow) elevator, and 3 staircases. There are 2 laundry rooms, each with 4 machines. Daily housekeeping is still suspended, so you can leave used towels and trash outside your room for pickup if needed, and get fresh supplies at the front desk. Breakfast is pretty basic with the welcome addition of cinnamon rolls and a pancake maker. We really enjoyed our stay here.

travelerfromsj

Excellent hotel. Bad breakfast

Reviewed 18 september, 2022

Alex at check in was very friendly and got me into my room a bit early, which was helpful because we had a wedding to get ready for. Hotel grounds are very manicured. Lobby stylish, spacious and clean. I did get some snacks from the little store, just the usual options. Room was clean, bed and pillows comfortable. The only downside was the breakfast - food was just awful and most options were just gone and not refilled. The breakfast staff just looked they didn't care as they walked around. Very disappointing as Holiday Inns usually have a good, quality breakfast.

JosieK16

Excellent location/Hotel in Custer

Reviewed 12 september, 2022

Probably the best hotel in Custer. Relatively new property (I think). Good front desk staff. Good location for Custer. If you are traveling to see Mt. Rushmore, this is likely best hotel in reasonably close proximity to Mt. Rushmore.

wineandfoodfan