Calificación por los huéspedes
Calificación de Viajeros
Perfil del Viajero
Resumen de puntajes
Calidad del sueño
Cómodo, a las puertas de DIjon
Opinión escrita el 6 de Agosto de 2020
Un poco a trasmano de la autopista pero muy bien situado para llegar luego al centro. Por otro lado, está a dos pasos de varios supermercados grandes, incluyendo un Super Ü que, como se sabe, tiene la gasolina a un precio muy conveniente. Se duerme bien, el barrio es seguro y lindo. Las habitaciones no son bellas pero sí cómodas y amplias.
A good place for an overnight stop
Opinión escrita el 25 de Febrero de 2020
Stopped on the way to Calais from the Alps, and just needed beds for the night. The hotel is clean and tidy, very welcoming and good value. Rooms were functional but spotless, secure car park. Good breakfast, if a bit pricey.
Bad attitude and services
Opinión escrita el 5 de Novembre de 2019
Our crew included 46 people came from New York city. We spent one night at this hotel Castel Burgond (Dijon) and got BAD attitude and services from the check-in lady on Tuesday night, Oct 15, 2019.
Each room had 2 guests but there was only one towel. My husband went to asked 3 more towels for our 3 family rooms. She said, “Only one!”. He said we had 6 people, so we needed 3 more. He added if she needed to see the room keys of our 3 rooms. She finally gave him towels reluctantly. The other guests also came down to ask extra towels at the same time. If you do not want to be bothered, then do your job, check the guest lists and prepare the rooms with enough supplies. So we could rest in our room instead of coming down and bothering you for towels.
After that, we came to the bar counter (inside the hotel) to ask for some boiling water for our instant noodle soup. (There was no restaurant in the hotel and only one pizza store in the neighborhood). That check-in lady was in charge of the bar too (unfortunately). Before us, there was the other guest who needed some boiling water for his tea. That lady BANGED his bottle on the counter after pouring boiling water in his bottle. Then our turns, she was pouring hot water inside our cups with a heavy face like we owned her something. If you do not want to serve boiling water then said no. Do not serve with the attitude.
We said "Thank you" and asked if we could sit at the table around the bar area, she said "No, this table is for bar guest only." (There was no guest at all at the bar that night. If she let us sit, maybe we would buy some drinks). Then we asked if we could sit in the breakfast room, she said "No, go to your room!" (She acted like our parenrs). We walked to the elevator which was the same direction with the breakfast room, she turned her head and looked after us to see if we went to the breakfast room.
If you can not smile and do not want to serve people, then do not work in service careers, such as hotel, restaurant, spa.... That lady did not act professionally and did not have hospitality at all. She was unfit for this job. We could not believe we saw someone like her still working in the hotel in France.
Besides, my mom and my friend found some dark spots on the mattresses. Is it the signs of bed bugs?
Bad experience in French hotel.
Perfect location for Dijon-Prenois circuit
Opinión escrita el 9 de Octubre de 2019
Quiet area, free and secure parking, friendly staff, omelettes for breakfast which is unusual. Good sized bedroom and bathroom. Only 10-15 minutes drive to the Dijon-Prenois circuit. Pity the restaurant next door was only open for large groups.
Good for TrackDays at Dijon Prenois
Opinión escrita el 13 de Mayo de 2019
Close to the track and Stand21 workshops, this little hotel is very comfortable as big secured parking is available, also with tesla chargers. There is no restaurant, but they have a selection of ready made plates, a Pizza place is in walking distance if one get there late.