Nice, clean, friendly staff
Reviewed 9 September, 2021
Clean, comfortable rooms. There was limited housekeeping for multiple days stays due to worker shortage all over but that didn't stop them from providing a clean, good smelling room. The staff was polite and very helpful.
from East Bethel Minnesota
Reviewed 2 September, 2021
My husband and I decided to get a room on a whim so we could enjoy more of Deadwood. The room was very nice and clean...loved the decor!! Also had all the amenities we needed... coffee maker, fridge and microwave. The staff were very friendly in the hotel and in the casino downstairs. Would definitely stay again!!
Black Hill Gold
Reviewed 6 June, 2021
We stayed 3 nights here and had a great time. My friend had mobility issues so this place was just right for us. You can eat, sleep and gamble all with out leaving the hotel! Tons of things to see and do within a few miles in and around Deadwood in the beautiful Black Hills.
Fun getaway in Deadwood!
Reviewed 25 October, 2020
My boyfriend and I traveled from Minnesota and enjoyed a little 3 night getaway in Deadwood in early October. I won one of your 2-night packages online and added an additional night. The hotel was clean and comfortable and the staff friendly and accommodating. We enjoyed a crab and sirloin steak dinner as part of our package and 2 breakfast entrees. We chose omelettes with hashbrowns. All the downtown attractions were within walking distance from out hotel. We also enjoyed a tour with Above and Beyond Tours and a side by side rental from Black Hills Offroad Rentals. We also had old-time photos taken at Woody's Wild West Old Time Photos. Such a fun little getaway for us! On checkout I had a chance to chat with a manager and thank her for this little prize that we turned into such a great getaway! .
Avoid this dump.
Reviewed 18 October, 2020
Avoid this dump. First of all, this hotel is not as close to the rest of the entertainment district as it claims. Second of all, this is not a "gaming resort," as the restaurant is an absolute joke. The hotel is extremely dated. The elevator sounded like it was going to crap out while we were riding on it. The vending machines were loaded with expired products. We attempted to get breakfast at the restaurant, and we waited half an hour without anyone even asking us what we wanted to drink. When I went to the front desk to voice my concerns, Rheanna was too busy flipping through papers to talk to me. Then, when she did talk to me, she had her mask under her nose, and when I asked her to wear it properly, she told me that there was no manager working and handed me a comment card to fill out. I handed it to her, and she ripped it up in front of me. Then, another staff member got the manager from the gaming floor. When I asked him why if he was a manager Rheanna did not get him, he just shrugged his shoulders. Then, he started threateningly putting his hands in my face. When I asked him to stop putting his hands in my face threateningly, Jeffery pointed at the door and told me to leave or he would call the police. This hotel sucks. Do not frequent it.