Reviewed 16 September, 2021
The best place in the world to relax and have drinks thanks for laith and tea for these servis thay make for me many thanks with out asking the room rely good i anjoy alot thanks for this grait hotails
Perfect place to enjoy staycation during the pandemic♥️
Reviewed 15 September, 2021
Sharing an awesome experience at Ritz Carlton on the occasion of our 4 th anniversary 😊
We had one night staycation at the hotel ,together with ,it was my hubby’s birthday .🎉More interestingly ,this staycation was a birthday surprise for him.. Special thanks to Mr.Sayed who assisted me from the very beginning when I thought to pull it off .
Getting into hotel , we checked in around 3:30 pm.And we were straight to the reception and Miss Shaffini accompanied us from there towards our room.We were welcomed into our room arranged with balloons, hearty messages,anniversary tag,and the most yummiest cake😍.
Happy n surprised to see all those decor they have done for us.. Surprise level was found to have a direct effect on satisfaction and more happily thanks to Shaffini who gave us a pleasant start to our special day in her own way..
Our room was pretty good, standard size, clean and well mentioned .Same about the washroom. Even though our balcony was small ,view was simply superb .. room facilities and service was satisfying..👍👍
Their private beach was few minutes walk from the hotel, but we make use of the buggy facility provided.Beach was calm n less crowded with free sunbeds and umbrellas. They provided towels and cooler as well .
Pool was also satisfying.They have both outdoor & indoor pool ..evening time it was much crowded. So we opted pool access next day morning.. Fortunately ,it was a good decision.Enjoyed a lot.Clean n well mentioned.
Staffs at each n every corner of the hotel were exceptionally helpful, pleasing and professional.👏👏
Breakfast at the Lagoon restaurant was delightful..Found many varieties of stuff.But couldn’t make use of it properly as our baby keeps crying.Lagoon team gifted us another anniversary cake from their side..which was soo yum.
We requested for late check out and they have considered that too..thanks to Mr.Jordan for that.👍
Overall very much satisfying and recommended hotel for a staycation.. hope we could have enjoyed more if we planned for one more day..cleanliness, comfort and service they provided keeps them ranked 5 ⭐️. Most trusted place if you are concerned on health n safety during this pandemic .
Once again thank you team Ritz Carlton ♥️
Reviewed 14 September, 2021
Walking into the RITZ Doha on a weekend, expect to enter the land in which COVID does not exist! People with no masks in the lobby wondering around, the pool is filling with large groups of people with no social distance, and the elevators are packed to the EXTREME! No supervisor or manager present on the lobby floor to talk to or to manage this unsafe environment.
After being told that I am not eligible for a suite upgrade, even though I am a Bonvoy Gold Elite member and have been for many years, (still have not yet really discovered what is the benefit of having this membership), I paid in full price for the Junior Suite and was welcomed with an unclean living room. There were fresh coffee stains on the side tables that were very clearly there from the previous guest. I asked the housekeeping to come and freshen up the entire room assuming that it was probably not well sanitized. I explained this to the representative over the phone, she apologized and after exactly an HOUR they showed up with a towel and a spray asking about what tables I needed to be cleaned. I expect a 5 star hotel such as the Ritz Carlton would actually have the safety of their customers as a priority, but apparently not.
The room service is the actual worst, I had to wait 20 mins on the phone for the in room dinning to finally answer my call, and my order took exactly an hour and a half for it to arrive, when they guaranteed that it would arrive within 40 mins.
I would highly suggest you stay anywhere in Doha other than staying at this train wreck of a hotel.
Excellent Staff - housekeeping
Reviewed 4 September, 2021
I had a wonderful stay at Ritz Doha, impressed with the house keeping personal whom made me feel home, nice, quick efficient and lovely smiley people (Ali & Debika), they even think about what I could need before I say - keep up the good work and service
Reviewed 27 August, 2021
We booked a couples night away to celebrate our anniversary. The spa experience was phenomenal from booking to end. Thanks to the lovely lady at spa reception for going out of her way to watsapp the options and confirm the bookings. The 2 therapists were well trained professional, patient and professional.
The set menu dinner at Sel and Miel exceeded our expectation. The staff went out of their way to get us a card and decorate our table.
A big thank you to Reception staff For organizing chocolates and a cake to celebrate our special occasion
Service quality and value for money was excellent
Sorry I couldn’t remember any names, but everyone were very helpful.
Well done Ritz Doha!