Reviewed 26 September, 2021
We had a wonderful time! easily one of the best hotels I have ever been to in my life! a special shoutout to Victoria and Esther from the Customer sales team, Monica, Elena, and Anish from the Reception Team, Tunde, Kelly, Muzaffar, and Janam, from the Entrance Team, Sheri and Lyn from Restaurant Team, and Haris and the remaining room service team.
Reviewed 20 September, 2021
I stayed at the Emirates Towers in September 2021 during the BIG5 SHOW. Some of the exhibitors chose the hotel too. Everything about the hotel is excellent. The personnel is most helpful. The rooms are clean and tidy. The location makes window views marvellous. The hotel is highly recommended.
Incredible service as always - such an enjoyable break
Reviewed 18 September, 2021
Sept 2021 - 3 nights
I rarely write reviews of hotels, but I feel compelled on this occasion.
I've stayed at ET for the last 10 years on business and personal trips at a reasonable frequency.
On this trip I was with my family and stayed in a family suite. This was our first trip since COVID started.
The hotel is so conveniently located for Dubai Mall, Downtown, Le Mer, CityWalk and many other locations. In my opinion it's the perfect luxury hotel for business, and family visits.
The service in the hotel continues to be impeccable across all aspects. The staff are so well trained, and afford amazing hospitality. Wether its looking for a taxi in the front, or house-keeping.
Breakfast was a joy (despite the covid restriction on self service) - all the usual items were available through the staff... Brilliantly handled by the team under the restaurant manager.
I would like to thank Sid the front office manager for handling the reservation, and making the family comfortable in a brilliantly appointed suite.
Last not but least, I would like to compliment Mr. Kirti Anchan for managing and running an excellent hotel with outstanding service and hospitality levels.
I really look forward to returning to ET.
Great hotel with Impeccable Service
Reviewed 17 September, 2021
We have been travelling to many cities in the world, and many different luxury hotels such as Mandarin Oriental, Kempinski, St. Regis, Waldorf Astoria. We also have been to Jumeirah Al Qasr, Jumeirah Zabeel Saray but here at the Emirates Towers it is just unbelievable.
We are not talking about the hardware but the software- the staff at the Emirates Towers are an asset to the company. Everyone we have encountered was exceptional. From the Bell Staff, Front Desk, HSK, Mundo Restaurant and the Security at the Lifts.
We would like to thank especially Anish, Monica (FO) the Lobby Lounge and Club team, especially Schilly, Housekeeping, Turndown service staff. You are doing a really great Job! THANK YOU
Great experiences with Jumeirah
Reviewed 17 September, 2021
We had a very pleasant stay at the Jumeirah Emirates Towers. Our room was just amazing with a nice view towards downtown Dubai. Everyone was very polite and friendly. Especially with Mohsin at the travel desk we had a great experiences. He helped a lot that we could enjoy our stay the most and gave us a lot of information. He organized our trips very good.