As Excellent as always
Reviewed 25 September, 2021
Rooms overlooking the water has an excellent view of Istanbul and the water in my opinion worth the additional cost.
The terrace offers a great place to sit relax and enjoy you drink or food .
Overall excellent hotel and one of the best service you can get at any hotel.
Reviewed 24 September, 2021
I was very disappointed, I v got a food poisoning, they were work noise … that shall not be happening in such hotel
I was there for business and I couldn’t really work due to that.
I will not recommend the hotel even if the staff was very friendly
MS SEDA SAZAN AND MR NEDIM ACIBAL ARE PERFECT
Reviewed 18 September, 2021
Mrs Seda Sazan and Mr Nedim Acibal were perfect, very kind and high quality staff. They are highly professional. Ms Seda Sazan is a very qualified Guest Relations Manager. Our room is perfect and has a wonderful bosphorus view. I believe staff and the service quality are the top priorities at a hotel.
Outstanding hotel. Felt like home only much more luxurious. Everything at this hotel is super classy!
Reviewed 16 September, 2021
This isn’t the first review I’m writing about the Ciragan Palace, but it deserves a new one for my stay this last July. Due to the pandemic, travel has been restricted worldwide, but somehow the Ciragan Palace manages to remain an oasis of calm and comfort in our crazy world. This was true for me last year when I arrived in the midst of the pandemic and it’s true again this year—as we begin to see the light at the end of the tunnel with vaccination and better precautionary measures. The Ciragan Palace is like a home away from home for me. The first association that comes to my mind with this hotel is COMFORT. The second word, however, is LUXURY. All of the rooms and facilities are both comfortable and luxurious. The service in the hotel is outstanding, almost unparalleled among first-rate hotels I’ve visited worldwide. The check-in was smooth—and I was welcomed back so warmly, like family, in fact. Nedim, at the front desk, who remembered me from last year, stopped by especially to say hello, even though his colleagues were checking me in. The room was spectacular, spacious, luxurious and comfortable. I highly recommend the Bosporus view rooms. The views from the terrace are delightful. The rooms are cleaned once a day (more if requested) with turn down service in the evening. The staff responds to—and even anticipates—every need that a guest may have. The concierge team, especially Baris, Sinan and Ugur, were super helpful and professional about making (and often adjusting) restaurant, spa, haircut and transportation reservations, calling airlines on my behalf, assisting with currency exchange, etc. etc. The outdoor pool is great (indoor a bit small), and there’s always an attendant available with a towel and a menu to bring a drink or some food. The spa is great—with steam and sauna. The hotel restaurants are top notch, with waiters constantly available. There’s a nice variety of restaurants at the hotel proper. This year, the breakfast restaurant is open again and it’s amazing. For lunch the gazebo Restaurant is great, and for dinner you has the Bosporus Grill, which has such wonderful river views. Room service is first-rate as well: prompt and with excellent food. There are two bars at the hotel, one with live music, the other with terrific cigars (no water pipes now because of the pandemic)—and I spent many hours there with friends. All in all, the Ciragan Palace is a superb, top-notch, hotel. I am very grateful to the management and staff for maintaining this level of quality even during the pandemic. I hope to return soon!
Absolutely perfect in every way
Reviewed 12 September, 2021
I am a very demanding customer, but even to me this hotel is an absolute perfection in every sense - the service, the rooms, the location, the building itself - it is absolutely stunning. And do not miss the breakfast - this was one of the best breakfasts in my life so far!