Service animals not allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 133 reviews
We vistited Nova Plaza hotel 3 weeks ago. The room was very small, the bed also.. the sheets were dirty and when we complained noone seemed to care. The breakfast had no variety. the only good about this hotel is the location. nothing else
Clean, good location, good price
Stayed there for one night. The price was very cheap. The room was clean, lots of toiletries. Nice free bottle of water and free breakfast. I would stay again. The staff speaks good English and the lobby is nice and roomy
Bed bugs in rooms
We had reservation for 4 nights, first night we saw some bed bugs on pillow and wall but we didn't know about this kind of insect and tomorrow my wife was bitten by bed bug. The hotel changed our room and the second night we found bed bug too.they didn't accept their responsibility and we had to go another hotel by ourself an paid money again.please never go to this hell
Worst ever hotel experience
If there was a minus one on the rating then that’s how I would rate this property. I have had the worst experience ever whilst travelling- after staying 5 nights with them; the hotel staff took it upon themselves to check me out on their own. I was travelling with friends who had another room and they conveniently moved my luggage without my permission or informing me - they moved my luggage. Fortunately my luggage was packed. We were out doing our last minute shopping and came back to find out my luggage moved. They informed my friends that check out was at 4 pm but moved my stuff by 2 pm. Second, their house cleaning is terrible. They are not trained to know the difference between body lotion and conditioner. There were couple of days I had only body lotion in my bathroom. All the house cleaning staff do is - straight the bedsheets. They don’t restock water for example. They don’t vacuum the place or change bedsheets In my opinion ; I would never recommend this property to anyone I know.
Very cheerful hotel in Taksim area
I recommend this nice 4 stars hotels in Taksim for all kind of travelers business or leisure. Location is perfect and the staff is very cooperative and smiling. Breakfast is rich and unique in the downtown hotels .