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A Bit Icky
Opinión escrita el 8 de Mayo de 2021
This hotel is worn and smelly— way over time for a remodel. Front desk was friendly, and we were allowed to bring our dogs. Sheets appeared to be clean, but my puppy brought me an old used band-aid she picked up off the floor. Yuck. There are dog walking areas around the building, but they are small, worn and grass is sparse.
Opinión escrita el 1 de Novembre de 2020
Stayed here with friends for night and were impressed with room we had EXCEPT for moldy coffee filter and quite dusty (neither was acceptable!!) We did bring this to front desk attention but nothing was really done as far as why this should even have happened!!
Opinión escrita el 9 de Febrero de 2020
We stayed only one night at the Residence Inn in Fargo. We booked a room through TripAdvisor and Booking.com. We arrived after 11 pm on a Saturday night and were told they had no reservation for us (even with our confirmation number) because their system was down. They gave us a King suite with a gas fireplace. The room was large and nice with a kitchenette, but felt older. There was noise from the adjacent second floor staircase.
The bed was ok. The shower curtain had visible mold. We were not given any info on the free Wifi or the free breakfast. We went down Sunday morning at 9:35 for breakfast and it was gone. We were informed it ended at 9:30... we mentioned that we were not told any details about breakfast and assumed it would go until 10. They said we should have looked on the TV in the room for info. They did allow us to cancel a second night stay there, which we were thankful for. With all the hotel choices in Fargo, we would not repeat a visit with this Residence Inn...
Opinión escrita el 7 de Febrero de 2020
We stayed a comfortable 5 nights here. The breakfast is standard Marriott, but we were impressed that the staff came around to make sure we had everything we wanted. We never came down for the provided dinners during the week, but that is a nice offering. Front desk was helpful and accommodated all of our requests. House keeping showed up as requested, even if we didn’t leave the room until later in the afternoon. I would have preferred a softer bed, but a request for extra pillows was accommodated and I slept ok. Overall good experience and would stay again.
Two significant problems
Opinión escrita el 28 de Decembre de 2019
An initial problem with the reservation, not of my making, was resolved satisfactorily with an upgrade, which I had requested.
There were two major problems with the room. 1. It was extraordinarily noisy. We heard people in the hall and heard the people above us day and night. 2. The thermostat did not work right. The room had to get very cold for the heat to kick in and then it had to get unbearably hot before the heat shut off. At times, the thermostat functioned counter-intuitively. For instance, when the room temperature was 67, I set the thermostat at 68, and the air conditioner started!
These problems disrupted my sleep, which is a deal-breaker when it comes to hotels for me, which is too bad, because the room did have features to recommend it, such as a comfortable bed and great pillows. The towels were in good supply and absorbent, although some smelled too strongly of bleach.