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Don't get scammed by other sites - go to Quality Inn when reserving
Opinión escrita el 7 de Enero de 2020
Okay, first things first. I knew this was where I wanted to stay in Franklin so typed in Quality Inn and thought I was on the Quality Inn website. Turns out it was an aggregator site and I thought I was reserving two nights because the price matched, but this site only reserved one night and charged me the additional balance in taxes (they are located overseas). Checked in to find only one room was reserved and I was out almost $50 to that overseas scam site. Go to the official Quality Inn to book any rooms here. Anyways, the staff was very friendly, they offer a hot breakfast with the room, and the room was very clean and the bed was better than most. It had everything, only issue was we had to have our room keys rescanned because they wouldn't open after the first day, and the bathtub faucet would not stop dripping after a shower, it continued dripping 24/7 with no way to stop it. Quite location, clean room, big bed, and a competitive price for a stay in this area.
A bit worn but worked out well
Opinión escrita el 15 de Decembre de 2019
This hotel needs a rework in the worst way. Wall paper was town and worn out, walls had repairs that looked terrible, the weatherstripping around the exterior door was gone so a cold breeze blew in all night, the bed was completely worn out and the carpet had seen better days. With that said, the location worked well, the breakfast was hot and plentiful and the staff was super friendly. I believe the good outweighed the bad in this economy hotel. A sprucing up would propel this hotel to the next level as it appears to have a great staff.
Just a one night stay!
Opinión escrita el 15 de Octubre de 2019
Clean comfy beds and pillows. Room was a little on the small side and bathroom was very small. Slept too late to make it to the free breakfast, so can not comment on that! Overall we would stay again, if in the area.
Opinión escrita el 12 de Agosto de 2019
I asked if I could stay in a part that was quiet and the Front Desk Clerk said we really have no control over that which in a way I understand. It was sold out. Where I was put was in front of a stair well on the side where everyone was staying for a Family reunion. Everyone was very nice but was there to party came in a 1:30 in the morning talking loud back and fourth to one another and had there toddlers with them who were crying I would be crying too...so much for a quiet part of the Motel. The room had paint coming off the wall the freezer of the refrigerator was frozen up the tv had fuzzy reception and the bed was like laying on a bed of spring. Like someone said earlier this Motel is an Embarassment to the whole Quality Suite chain which I have stayed in many.
Business Stay 3/15/19 thru 4/8/19
Opinión escrita el 12 de Abril de 2019
Check in 3/15/19 and the staff was really nice. MS Anna, MS Sally, and MS Gabriell were very nice and helpful. The Lady that did the Breakfast area was a really sweet person. The maintenance man was a really nice person and I enjoyed talking fishing with him. The cleaning personnel were very helpful and we asked for clean linen they gave it to us. Thank you very much MS Gabriell for all our help.