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Restful night's sleep in a clean room
Opinión escrita el 26 de Julio de 2021
Got a great deal on this hotel through Hotwire - the kind of deal where they don't reveal the exact hotel until you accept the deal. Paid $100 incl tax and it is right off I-95. Found the hotel to be clean and nicely furnished with quality linens. Plenty of parking right out front and with abundant lighting. And while they have a coffee maker using pods, mini fridge, and a microwave in the room, they do NOT have complimentary breakfast. They have a coffee shop. Their WIFI was spotty to nonexistent. I even called the front desk to verify we were logged into the correct router. Good thing we had good cell service. Overall, still a good value.
Visiting family in the area for 2 weddings & a Memorial of a loved one lost during COVID
Opinión escrita el 30 de Junio de 2021
We have stayed at a few Holiday Inn properties this year and this location is one of the better ones. The front desk staff were helpful. Except one night one of the members called our room at 11:30pm (woke us from a deep sleep) asking if we needed anything. I don’t really remember much of that conversation, other than it seemed odd to call a room at 11:30 at night for any reason. If a guest had an issue, I’m sure they would call, not the other way around.
The facility was clean & the restaurant was open for food pick up, which was handy. The rooms were nice, but cleaning wasn’t always available. When I asked for cleaning, there would be times that it didn’t happen for several days & I needed to go down to get towels a few times. Our length of stay was long, so I had higher hopes of regular cleanings.
One day I had invited my grand-boys (toddlers) over for breakfast and to play in the pool. They arrived at 9:20am to find out that breakfast stopped at 9:00am. Okay we decided to just play in the pool & eat later on. We got them all changed & ready to play… then I noticed the water was very cloudy. Deciding to inquire at the front desk, we learned that the pool was closed. Heartbroken we’re the boys and posting signs probably would have been useful to avoid this outcome of hopes getting high and then crushed.
The location was ideal for visiting family. It was right off the highway, but tucked back enough that we felt relatively safe. Both homes we were visiting were about 20-30 min in both directions, so this was an ideal location for us.
Since we were still working during he day, the lobby relaxation tv area was a nice place to work when I needed a break from the 4 walls of our room.
There was some confusion of the mask policy. Signs hung around the property said masks were required in common area, so we made sure to abide, but others did not, and it didn’t seem that the ‘required’ was enforced.
A few bumps in the road, but all-in-all we enjoyed our stay.
Opinión escrita el 11 de Junio de 2021
This was our worst hotel experience ever! We arrived at the Holiday Inn Conference Center in Fredericksburg, Virginia about 8 pm … very tired after a long drive. There were no luggage carts in the lobby. Instead of finding one for us, the night manager told me which hallways I should search to find a cart. I found a cart that was broken but usable. The room was absolutely dreadful. There was a disgusting musty smell in the room. Although the bathroom appeared clean, it was stocked with a half a roll of toilet tissue. The bedding was comfortable, but the overall appearance of the room was really ugly and bizarre looking. Nothing in the room decor matched, the desk and chair was in the path to get to the bathroom, and there was a huge trundle bed with cushions piled on it that was a real eyesore. Although we booked the room online, we had questions about the room. Before arriving, we tried to call the hotel several times but each time there was no answer after 15 to 20 rings, with no exit to voice mail. At check in, I mentioned this to the hotel evening manager. He just shrugged and said he is the only one working the desk and often he can’t answer the phone. Even the outside landscaping had more weeds than flowers. Just an awful place to stay.
Newly Renovated Excellent Stay
Opinión escrita el 10 de Junio de 2021
My husband and I chose this hotel for an over night stay during a trip north from Florida. It is newly renovated and it is excellent. Our room was spacious, the bed was very comfortable and everything was well maintained and very clean. There is an on premise bar and cafe type restaurant in the lobby. Our room price included breakfast and we were given a voucher to eat at the restaurant. We chose from the menu and we were served a hot and tasty meal. We were very satisfied with everything this hotel had to offer.
Opinión escrita el 7 de Junio de 2021
great staff and rooms. very good experience for me and my partner very friendly and clean comfortable beds big TV loved it. pool open bar and restaurant downstairs. spacious and very beautiful location