Este simples hotel encontra-se em Rockwall. O imóvel possui 61 quartos de hóspedes acolhedores.
Baseada em 104 avaliações
Pontuação dos viajantes
Perfil dos viajantes
Resumo das pontuações
Limpo. Equipe atenciosa! Com Piscina, Sala de Exercícios, Piscina e Café da Manhã. Perto do Restaurante La Hacienda, Comida Tex-Mex. Clea. Atencious Crew! Swimming Pool, Exercise Room, Breakfast. Lá Hacienda Restaurant nearby. Tex-Mex Food.
The front desk told us that we could check in at noon. Anyway, I think that's what he said because his English was not good, at all! It really didn't matter because we were not all allowed to check in at noon. When we returned the next day in the late afternoon, our room had not been cleaned. I called the FD and evidently, he tracked down the housekeeper and she came and made the beds and took the dirty towels. She did not leave any coffee for the next day or replenish some toilitries that we had used. I tracked her down and got them off her cart. It's an okay place to stay for a night or two.
Very clean and nice basic hotel
Our room was very clean and the staff was very friendly. We had a minor problem with our room when we arrived for our four day stay. I notified the front desk about our problem and it was resolved within the hour. Everyone has a problem from time to time. The real test of a business is how and when they respond to a customer's problem. We were very pleased with the promptness and professionalisam with which they responded to our problem. The next day, the person at the front desk made a point to ensure that our problem was resolved to our satisfaction. When we return to this area, we will definately stay at this Comfort Inn.
Good for location
Average at best. I’ve stayed here 4 times in 3 years due to proximity to relatives. People are friendly, but how long does it take to fix the appearance of the elevator interior? It’s been damaged for 3 years. TV didn’t work first night. Breakfast was on a lower standard from other Choice Hotels. Not a bad place to stay, but management could do better. It’s frustrating not to see things fixed.
I had an opportunity to stay at this hotel on a recent business trip. The staff was friendly and helpful. I was helped immediately. I love the "open" style front desk area. I had a King room on the second floor. The room had a modern appearance and had a nice small living area. The room was very clean, had good lighting and plenty of outlets. Noise level was minimal. The hotel was easy to find and parking is good. The street traffic is quite busy. Highway 121 is close by. The La Hacienda Ranch restaurant is next door.