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Quality NOT Inn this Location
Opinión escrita el 23 de Julio de 2021
6 years ago we had stayed at this location and it was the perfect accommodation for our stay while visiting family.
Our most recent trip was an absolute disaster and while the front desk clerk was understanding and offered to place us in another room, the quality of this hotel was by no means worth the $430 for a 4 night stay and we declined the move and instead checked out with no likeness of receiving a refund.
You could NOT pay me to stay here!
I could not even convince myself to sit on the bed upon entry, and there were way too many issues to list in detail but just to name a few, the trash had not been taken out, the ice bucket had melted ice and a cup in it, there was cigarette ash on the wall, ripped pillow cases, broken lights, what looked like ketchup or blood beside the bed, dirty hair clip on the bathroom counter and the list goes on.
We found a new hotel 25 minutes away (out of pocket) as there was no way my family and I could stay at this unsanitary location that had unsavory people and smells roaming the halls and parking lot.
I'd booked this hotel through AMEX and they assisted and got 3 nights refunded by the hotel but honestly, a full refund should have been issued as we did not stay a single night.
The hotel claims that cos of Covid the pool remained closed and the breakfast was not in service, but it was apparent that this was an excuse for the hotel to not have to cover these expenses anymore, especially considering other hotels had reopened everything and the front desk clerk agreed with me when I brought this to her attention that everything is open in the area and it seemed that the owner is using this as an excuse.
It saddens me that this hotel has become so run down and poorly maintained but unless you've got no other option, avoid this hotel at all costs!
DONT STAY AT THIS DUMP
Opinión escrita el 4 de Novembre de 2019
This room was nasty! The floor was dirty and looked like it needed to be swept. The bathroom was awful. Black mold on the ceiling, mold under the soap holder in the tub, and the toilet needed cleaning inside. Writing on the wall. Door did not close with out pushing on it. I am allergic to mold and had trouble breathing. The lady at the front desk offered me water. I told her I cant breath because of the mold. The website boosted of being recently remodeled. The bed was not comfortable and felt like I was laying on springs. The continental breakfast was not good. They kept heating up a little coffee and putting it out. They was making it in the microwave. I was very disappointed in our stay. They made no offers of making things right.
Family Reunion gone bad
Opinión escrita el 3 de Julio de 2019
Family of 4, stayed 2 nights for a family reunion on our way home from our Myrtle Beach vacation. 10 rooms were blocked off for us for this event. Room was dusty, multiple things were broken on arrival. Hairdryer did not work (entire unit fell off the wall), no fan in bathroom, light didn’t work...After multiple complaints from other members of our group (poor breakfast, safety issues, etc) we were told we were all being kicked out as we were leaving to attend our family event. All 10 rooms. Per the manager on duty DON KOVADIA. I was told by the front desk helper to “just tell everybody else that already left for the reunion” that they were being kicked out as well. All because complaints were made about the hotel. I would NOT recommend this hotel at all. Poorest “customer service” ever!!!!
Not my choice
Opinión escrita el 7 de Octubre de 2018
This place was booked through my husbands business. We only stayed one night. Tacky blue neon lights greet you at night in the large entryway. The front counter (and a few other parts of the hotel) need a paint touch up). It had a very prominent smell of deodorizing spray (which shouldn’t be necessary if it was truly clean in my opinion). The pool said “closed for the season” which is fine, but was still totally full of very green water. That doesn’t happen overnight. Friendly staff, clean room (which I suppose is all that really matters). Wouldn’t return unless I had to.
This was perfectly ok but could use a redo
Opinión escrita el 22 de Julio de 2018
Stopped here on our way to the Chesapeake. Perfectly ok but could use a refreshing. It felt tired and somewhat dingy.
Free standard breakfast. The breakfast area was small and very busy. It is convenient to our family and would stay here again.