Tremendous Staff (Erica and Mario) and well apportioned hotel
Reviewed 9 December, 2019
Having visited Italy multiple times, and typically spending more than 25 days per year in hotels and rental homes, I have experienced a wide range of accommodations and staff across many properties. I selected this hotel initially as it was one of the few that both listed and reserved Queen beds, offered Parking and was not far from major roadways and the airport. The hotel was excellently maintained, offered lot (with video surveillance) and garage parking (10 euro/night, which I only had to use on Friday), a nice well apportioned breakfast area (with a coffee bar) with optional (6 euro) buffet. The bed was a full queen and was in excellent condition and the property was updated and clean.
Most importantly, the staff was excellent, specifically Erica and Mario. Erica and Mario were professional, friendly, very helpful and a wealth of information. From assistance in notifying us and assisting us in navigating the daily transportation strikes (which was a life saver in assuring we met our designated tour times in Milan), to restaurant and other recommendations making our visit more enjoyable. Both Erica and Mario went far beyond their responsibilities insuring the hotel as maintained, customers were taken care of, especially during short staff and unusual circumstance periods, while maintain a professional and friendly atmosphere. If I were the property owner, I would insure I did not lose these two to other opportunities.
Reviewed 12 October, 2019
We visited on the,26th September for a week ..It was convenient for the,train .Restaurants etc
I Would like to add The girls especially were absolutely fantastic. They pointed us in the right direction for the train.The restaurants which wernt far away The room was clean and ideal for us .Keep it up girls your doing a great job with customers Mr and Mrs Wells UK
Reviewed 23 August, 2019
Room 501 !
Ugly Noisy just beside the lift !
Welcome with Frankenstein ! The receptionist of the night.
Don't think to stop here !
The coffee machine doesn't work and the price was not in the Wall.
The breakfast with brioche in the plastic ........
Nice Place, Nice staff!
Reviewed 10 August, 2019
Nice Place, Nice staff!
Well located Hotel, near Train Station, Airport, etc. You can get there from Malpensa easily and go to Milan by train avoiding Milan´s noise and crowd. Good restaurants nearby too.
On the other hand, the Hotel has comfortable and clean rooms, but the most important, very nice staff.
I totally recommend it.
Long weekend in Gallarate
Reviewed 15 May, 2019
The JetHotel is very clean and staff is very helpful. Wi-Fi is free and works very well. Our pillows were a bit flat and kind of hard. Breakfast is simple but you don't really need more. The bar tender prepares excellent cappuccino! The building is not very modern and our room was carpeted. The hotel is not walking distance from the center of Gallarate, but it's close to all the main roads and highways leading to Varese and Milan.