Calificación de Tripadvisor
Basado en 166 reseñas
Ver todos**Ubicación del establecimiento**.Si decides alojarte en Laurel Inn Condominium de Gatlinburg, apenas te separarán cinco minutos en coche de Ripley's Aquarium of the Smokies y Gatlinburg Convention Center (centro de convenciones). Además, este hotel se encuentra a 1,8 km de Remonte de...
Mas información del hotel
Our Father's Day Trip
My husband and I came for Father's Day weekend and our room was amazing. The lady at the front desk was so kind and helpful. Our room was clean and comfortable. Next time we're in town, we will book our stay at Laural Inn. Thank you!
Holiday parade get away
We just love the Laurel inn we stay at this property on almost every visit to Gatlinburg. The location is great and is walking distance to most anything but still far enough away to be quiet and relaxing. This time we stayed in a 2 bedroom unit it was spacious and clean we have nothing negative to say about this property.
A Bunch of Criminals ...
DO NOT make a refundable reservation with this property, because they WILL NOT refund your deposit, even if you cancel well within the cancellation period. We made no fewer than four telephone calls, each time reaching a person who promised to refund our deposit, but did not. It is our conclusion that they never intended to.
Overbook vs issues
We reserved a 2 bedroom condo here several weeks ago. It was paid in advance through Hotels.com. We arrived at 1pm for a 3pm checkin. We knew that there was a possibility of not be able to check in early which would have been fine. However, the front desk person...I believe named Linda...was instantly rude to us. She initially said she had nothing reserved for us and we would need to contact Expedia, after asking if we called to confirm our reservation. When my bf went to the car to get proof of reservation and pre payment she changed her comment to the 2 bedroom you booked does not have water so there’s nothing available. We are here for the weekend to get married and still sitting trying to find a place to stay. Very poor customer service and poor communication from this facility.
Disappointing stay
The initial impression of this condo/ hotel is that it is a nice space and conveniently located. BUT once you settle in you quickly realize that it is a poorly cared for place where you cannot even sleep in the bed because the mattress is so old and is sagging like a hammock. There is a tiny kitchen and only 2 tiny burners and no counter and no dishwasher. ( so hundreds of guests are using the utensils and dishware with no sterilization!) There are no usual amenities found in most hotels like, coffee, hair dryer, a front desk or management available. There is not even a phone number to call if there is a problem. Totally not worth the price of a stay.