This charming Hotel is situated in Georgetown. The accommodation comprises a total of 71 snug guests rooms. Pets are not permitted on the premises.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 73 reviews
Positives: Spacious rooms with lots of storage. Kitchens are stocked with plates, bowls, cups, and silverware for two people, as well as several pots and pans. The hotel utilizes a check out and borrow system for a variety of appliances, games, and movies. Friendly staff. Complimentary coffee and fruit offered, with other snacks and drinks available for purchase. Complimentary wifi with no issues. Large selection of television channels. Gym room and free business center on site. Just Okay: Free washer and dryer usage are offered, but detergent is not provided. Housekeeping offered once per week. Our room only had a nightstand on one side of the bed. Negatives: No pool. No fan vent or window in bathroom. The shampoo/conditioner/body wash are bolted 6 feet up on the shower wall. No travel toiletries or lotions were provided.
Housekeeping Concerns / Removal of Review with IHG
The check-in and check-out process was smooth. The entrance and lobby were very nice. The bed was uncomfortable. The bathtub had what appeared to be a dirty large footprint in it. No bar of soap was available for washing hands at the sink in the restroom. We used the small bottle of dish-soap in the kitchenette. The chair in the room was grungy and heavily worn. The ice maker had not been emptied from the prior guests and the ice was one block frozen together in the freezer. The coffee pot was not cleaned from the prior guests. I washed it myself before using it. There was large amounts of debris in the floors, specifically the corners. Photos of the footprint in the tub, the grungy chair, the old ice block, and the floors are included in this feedback. This review was entered in the IHG rewards program. I received an email confirming it was posted. I recieved an email saying there was a response. The entire thread has since been removed from the IHG program and is not factored into the star rating. I was never able to view the posted review or the feedback that prompted the email notice. I did provide all feedback to the front desk upon checking out. The associate apologized and advised he would inform housekeeping.
A wonderful place to stay when you need less stress in your daily life
We had a plumbing at our home and with all that stress, it was very refreshing to know that a person can receive all the stress free daily life.. The rooms were great, the staff was very helpful and the accommodations were more than you could ask for. The Manager made sure every day that if there was anything we needed he would do whatever he could to help us out.
Quite happy, nice and clean.
Clean, large room. Seth W. answered the phone when I called and offered me a rate very close to the Priceline deal. He recognized me when I arrived (2 small dogs) and checked me in quickly and efficiently, good sense of humor without being invasive. I’m quite happy with the value for the price and location. Had I reason, I’d stay here regularly. Full size fridge, microwave and dishwasher. Desk/table, tv, chairs, beds. The bathroom is CLEAN. No wayward hairs or stains, no smells, plenty of towels. There’s a nice gym and 24 hour mini-mart if you get hungry. They even let you borrow DVD’s, board games, or a blender. I’m here for one night, I could live here several weeks if needed. Puppies are happy, no freaking out over smells in the room.
The staff at Candlewood Suites in Georgetown, Texas is excellent. They go out of their way to try and help you in any way they can. The rooms are nice, and they always try to help you get the type of room you want and the floor that you want to be on.