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The Canadian Rockies prove an incredible backdrop to this Golden hotel, close to Kicking Horse and just steps from downtown. Enjoy mountain views in the morning, then spend the day discovering downtown Golden. However, for many guests, staying in can't be beat. With a welcoming indoor pool and an onsite lobby café, you don't have to go far for the trip of a lifetime. On the other hand, a convenient location just off the Trans Canada Highway makes tours, commutes and travel a breeze. No matter what brings you to this part of British Columbia, where you stay makes all the difference. The Kicking...More details
Check-out ends at: 11:00
Reviewed 29 december, 2021
The hotel itself is decent. Not too outdated. Room was clean. Hallways and lobby were very cold. We chose this hotel in Golden for its pool. However, the heater in the pool must have been broken as the water was ice cold. There was no way we could swim in the frigid water. My kids were very disappointed.
Reviewed 2 november, 2021
We arrived in Golden earlier than expected with our dog, and Darwin was incredible at helping getting our room early and giving us a great experience. Our room was nice and big, clean, and comfortable, and the breakfast on our way out was great. Thanks Darwin!
Reviewed 29 september, 2021
Check-in was slow as the two women were talking while I stood waiting! Our TV did not work so we called front desk, which took 2 hrs of waiting and another phone call for someone to come and use a master remote to turn it on! She did nothing to fix or exchange our remote so we had to unplug everything to get it to turn off. Coffee maker is placed in a corner by TV and no where to plug it in. Breakfast in the morning was plentiful but buffet style during COVID. They did give a $20 reduction when I complained about the TV situation at check-out! We probably won't stay at this hotel again!
Riza is the reason why we stayed at this hotel.
Reviewed 21 september, 2021
Shout out to the owner or manager of this hotel, please keep the great asset you have in form of Riza. Very smiley, co-operative and she offered us everything she could in terms of supplies and all. She is very informative and knowledgeable. She could be a great asset in future if she holds a manager position as she knows everything. Breakfast lady was also nice. The room was very comfy and lovely. My family loved it. I will definitely come back to see everyone again. Thank you BW golden.
nice hotel but bitchy staff
Reviewed 13 september, 2021
the hotel itself was nice and clean we had our dog and the hotel had a nice large grassy area in the back with doggy bags and garbage... the continental breakfast was hot and tasty... when we checked out the lady at the front desk was very bitchy and just threw the papers at us the women working serving breakfast werent much better