Service animals not allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 545 reviews
Great Hotel in Granada
An excellent hotel in the main part of Granada. Rooms a bit small but hotel is excellent in all other ways. the food at breakfasts and dinner were plentiful and absolutely delicious with excellent service. Highly recommended.
Modern hotel in a good location
We spent 3 nights at this hotel and I cannot say anything bad about it. It was extremely clean, modern, good amenities and staff was friendly. The room was big, there was a safe and a fridge which are always nice. It is about 20 minutes walk from Centro but i actually prefer it like this. There is also a supermarket 1 minute away and lots of restaurants accross the street. There is an indoor parking but not at the hotel, maybe 300 m further. It is a paid parking and the hotel can give you a voucher to save about 3 euros a day. The parking is about 14 euros a day, a very big and easy to access one. If you are travelling by car, the hotel is easily accessible when entering the city so no traffic. There was a bar and the possibility to have breakfast but we did not try thise
We stayed at this hotel for 2 nights as part of a Travelsphere tour of Andalucia. Although we didn't have to check in personally, so can't comment on reception staff, first impressions were not good. The hotel is on a busy main road in a rather unsalubrious looking part of the city - it takes less than half an hour to walk from the Cathedral in the city centre but the walk is through a rather run down area. There seemed to be nowhere to eat near the hotel except take away pizza and kebab type cafés with small seating areas, although there is a supermarket a couple of buildings along. The hotel's two lifts are tiny, room for 4 people without suitcases. We were disappointed by our small and dark room, 505, mostly taken up with the two single beds pushed together to form a double, with separate bedding. I think reviewers that mentioned their "spacious" room must have upgraded. The bathroom was tiny and as other reviewers have mentioned the towels were small and thin. However, both bedroom and bathroom were clean enough. Dinner was included and both the dining room and the food were just like a college canteen. The food was set out in a canteen-style buffet. There were very few labels and I found it impossible to find out what was vegetarian: there were no staff to ask when I was at the buffet. My husband had a real "ham" hamburger, which was bright pink, but when a fellow traveller managed to ask the chef what it was made of the chef said "chicken". As the colleague said, "If this is chicken, then we're in deep trouble!" I started with a salad made up of separate items and a roll, then spinach cannelloni with what I thought were crispy potatoes but turned out to be some form of meat (I didn't eat them) and a sort of ratatouille. Even the green beans had prawns mixed in with them. I skipped dessert. As mentioned before by others, serving drinks was a shambles but I did manage to get a glass of white wine. I was charged for a wine and two beers but my husband had had only one beer - one was for the man next to me who thankfully gave me the cash and I paid in cash. Breakfast the next morning, at 7 am, was heaving with groups who had to get somewhere. Ours had timed tickets for the Alhambra, another group was leaving.... Queues for the buffet were unbelievablly long and the two coffee machines and the juice machine were at the end of the buffet counters, and operating them took so much time, holding everyone up. The experience was so bad and stressful I can't even remember what I had to eat! After our wonderful visit to the Alhambra we came back to the hotel and had coffee and tea in the bar, which was ok but with only high stools and tables. At breakfast the second day, at 7.30, the people in our group were just about the only ones in the buffet room, hooray, a much better experience although the food choice was quite limited: pastries, rolls, some fruit, cheese, plain yogurt and cooked dishes. Everyone in our group was complaining about this hotel, it certainly wasn't an urban "dream".
Dreams Come True
My husband booked this fantastic trip to Granada through British Airways as a birthday treat for me. The staff were so friendly and gave us lots of information to help us get the most out of our short trip - thank you to Carmen and Vanessa on Reception for your passion for Granada and your sense of humour. People make places and they all made this a welcoming home. Our room on the fifth floor looked over the street, was spacious, stylish and well-appointed. No coffee / tea making facilities but it's so cheap to take coffee in town it's not an issue and much more fun to city watch. Excellent breakfast choices with beautiful pastries, cold and hot cooked options, gorgeous fresh fruit and juices. We didn't use the bar or restaurant (other than breakfast) this time but it looked good value and we'll definitely use it nexr visit. There is a metro station right outside the hotel and buses close by. It's a good location to walk into Granada's heart, my husband has 2 knee replacement but managed the stroll comfortably. If you're visiting the Alhambra I'd suggest getting a taxi up there - it is walkable but you'll be walking around there for about 3 hours so it's worth spending about €10 so you are fresh for this amazing experience. We want to go straight back to this vibrant, exciting city and Urban Dream made a dream come true for me and will be the hotel we book on our return.
Stylish hotel in a wonderful city
A stylish modern hotel in a quiet part of the city within walking distance to all the historic areas, welcoming staff with excellent English for those of us with limited Spanish vocabulary, rooms spacious and very clean, comfy beds, full bathroom suite, toiletries, fluffy towels etc. (please note: no tea/coffee making facilities but this is not unusual), breakfast reasonably priced and plentiful with a good range of hot and cold items all very tasty, discounted car parking in an underground car park a short walk away was €14.50 for a 24 hour stay so reasonable for a city centre, overall a brilliant one night stay with 2 full days sightseeing - this was our first visit to Granada and it's a wonderful city to explore with so much to see/do and the fantastic Alhambra Palace & Castle is a must! pre-book or you probably won't get in on the day and the visit inside the palace is timed but at €14 per adult it's fantastic value!). Oh and if you've time go up the road as far as you can to the Sierre Nevadas its stunning up there!