Quarto casal ou duplo, 1 quarto
Max. 2 adults and 1 child
Quarto casal superior
Max. 2 adults and 1 child
Quarto triplo, 1 quarto
Max. 3 adults and 2 children
Check-out ends at: 12:00
Plaza Isabel la Católica, s/n - Granada, Granada - Spain - 18009
Check-out ends at: 12:00
Great location and service
Reviewed 18 august, 2022
This is a nice modern hotel just five minutes walking of the Granada´s Cathedral and 20 minutes, walking, from the Alhambra and the "Mirador de San Nicolas". The room that we got was comfy and incredible big for a hotel located in the downtown of an old city like Granada. If you arrive by car call the front desk for direction, the hotel is located in a restricted transit zone. There is also a parking garage 10 minutes from the hotel were you can leave your car.
Reviewed 18 june, 2022
You could not find a better situated Hotel in the centre of Granada. We initially had a problem with one of the rooms a we had requested a twin bedded room through our agent but apparently this was not confirmed so they had booked us into a double. The receptionist was so helpful and after a discussion arranged for us to view the rooms still available before we agreed to taking the most suitable. The problem was overcome because all the twin bedded rooms were already booked we took a double into which they put an extra single bed although we had to pay extra. Throughout our stay all the staff were so helpful and attentive, no request was too difficult. If we ever return to Granada we would not hesitate to stay again. There were still Covid restrictions in place (June 2022) so there were no brochures or pamphlets displayed, but the receptionists were all very helpful in answering any questions about facilities in the hotel and about Granada itself - where bus stops were for different buses, cafe's restaurants etc. The breakfast in the hotel was not a buffet (Covid) restrictions) but was waiter service, the menu having a good selection - try the toast with avocado and tomato!
Good location, but v noisy and too hot
Reviewed 5 march, 2022
The room has probably seen better days, with chipped paint on the walls and old curtains, but it's adequate for a couple of nights. The bed was comfortable and had enough pillows. The shower was powerful and there were enough toiletries. The bathroom was very dark and it was difficult to properly see yourself in the mirror to do make-up. As other reviews have said, there was a bad smell of drains in the bathroom. Our room's main door lock wouldn't bolt shut. The toilet door also wouldn't close and couldn't be locked. On our second night (a Friday), it was almost impossible to sleep. The noise out on the street was as loud as if we were outside. The windows just don't block any of the sound at all. I could even hear it through ear plugs. Further to that, other guests' doors were slamming shut all night. The walls are fairly flimsy so a slam can actually shake the walls of your room. We were both very tired the next day and it ruined a day of our holiday. The location is v good, though. You're near to the cathedral and lots of good restaurants. The restaurant downstairs was also good. We had dinner there one evening and the food was tasty and the setting nice.
Good price-value rate
Reviewed 5 july, 2021
Excellent location, modern, clean, comfortable. The room is a bit small, but still ok, bathroom rather big. Staff is very friendly. Hotel has an agreement with a parking 5 minutes walking distance, which costs 16,50 per 24h. Very good price-value rate.
This review has no reflection on the staff.
Reviewed 19 july, 2020
As the title states this is not aimed at the staff but at the management. Very smooth check in all done via email. Finding the recommend parking is almost impossible the GPS takes you via taxi and bus lanes so I'm expecting some fines. We had a suite which was more than big enough for a three night stay. First morning we had coffee but no water. Second morning no coffee or water went to reception (which barely exists) the young lady gave us 2 bottles of water. Second day no water no coffee no bath mat, had to call from my phone to the hotel as it appears that the room phone doesn't connect. No instructions on how to locate TV or safe (TV is actually situated and incorporated within a large mirror). Initially these negative remarks were going to be aimed at the staff however having seen firsthand how one young lady has to manage the breakfasts and man the reception also the previous night there was a party the 2 members of staff couldn't hear me so my wife went to get the water she said it was pandemonium people everywhere and she could only see two staff it seems the same goes for the maids. I'm guessing that because of the restrictions the senior Senior management and or the owners are working on 50% staff? I have mentioned water which they actually tried to charge me for also you had better like black coffee because no creamer or milk is available in the room. Great location and the staff are doing a great job with I suspect 50% work force. In my opinion there's no way this hotel can command a 4 star rating.