TripAdvisor Rating
Based on 482 reviews
See all**Property Location**.With a stay at Sheraton Greensboro at Four Seasons in Greensboro, you'll be within a 5-minute drive of Greensboro Coliseum and Four Seasons Town Centre. This hotel is 3 mi (4.8 km) from University of North Carolina at Greensboro and 4 mi (6.4 km) from Wet n Wild...
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Friendly staff/ good location
I visited Greensboro for work in August 2020. Overall the stay was great considering the limitations of the pandemic on the property (restaurant and gift shop closed). The staff was helpful and accommodating of early check-in. My only complaint is that they did not have disinfectant wipes in the rooms. Marriott’s ‘Commitment to Clean’ states properties are to to leave wipes in rooms.
So far a bust
Tried to check in at two. No king rooms available. Tried to check in at 4. Still no king rooms avail. Evidently they have a conference of bankers? Here and they are allowing them to check out at 5pm. Which means I sit her in the lobby with my luggage waiting. :/
Do Better Sheraton Greensboro
The Sheraton name was not evident in this stay at all. Towels should not be torn-up and unraveling nor should the base of toilets appear to have been neglected for weeks - not for the price you must pay for the Sheraton name. There are no microwaves anywhere in the hotel so prepare to spend more at one of the various eateries on site. There is only one shower head setting and no shower door - thanks for the draft by the way. There is no safely distanced hook for your towel from the shower - good luck and be safe folks. Look at the pictures - can’t make the stuff up. When leaving, it was raining terribly and rather suddenly. The concierge did not have umbrellas and told me to go to the front desk to ask. The front desk said, “the one we had is gone.” Really Sheraton? Really? Not the most accommodating crowd. Stay elsewhere nearby and go only if you must attend a conference on site.
Wonderful Hotel Experience
Despite being a massive hotel and convention center, service and attention to detail were phenomenal. My hotel room was spacious and very nicely appointed. Bathroom was sparkling and the housekeeping staff does a phenomenal job. Breakfast, lunch, and dinner at Joseph's in the hotel was always nice and the wait staff are so friendly and willing to accommodate your requests, even when you are in a rush.
Impressive service given it's size
Huge convention hotel, but staff was welcoming and attentive. Rooms were clean and cleaned in a timely manner. Restaurant was decent, cafe in lobby was great for morning tea and muffin. Located right across from the mall which wasn't fantastic in it's shop choices, but had all the usual options and within walking distance so very convenient. Would stay again if I ever found myself in Greensboro.