Reviewed 7 August, 2019
Room was clean . Staff was great ! I had trouble with my reservation, due to entering the wrong date. Then my reservation wasnt coming up in the system. Brenda did great with me over the phone. I believe the manager was helping her out as well, however I did not get his name . When I arrived , I was hoping to get someone just as great (just incase there were more issues) luckily there were no issues and the two ladies at the front desk were great as well. Perfect location as well! Very satisfying and will definitely return !! Thanks to the staff for making it that much better
Week-long stay at Motel 6 Hacienda Heights, CA
Reviewed 30 July, 2017
I found this facility neat and staffed with very good resources, the rooms are well kept and sleep well, with exception of adjoining rooms, i.e if you can't control who or what is on the other side of that door get a room without the door. On some occasions, it was pretty good (lol) and on other occasions it was dreadful. As nightfall arrives this innocuous place takes on another face, appearing somewhat as a den of iniquity. Yes, I would utilize this facility again...
Reviewed 19 July, 2017
Booked this hotel for an employee and I wouldn't recommend it at all!
There is no wifi, There's not enough towels, they only had the small ones and they were dirty too (they had hair on them!!), The beds were pretty uncomfortable also. The only good thing about it was the price, $72 a night.
Reviewed 17 June, 2017
An unexpected medical emergency with my dog caused me to have an extended 7-day stay at this Motel 6 in Hacienda Heights. The first room I was given had a smokey odor, I asked for a new room, they happily obliged. Two days later, I checked out and then back in. The staff. already anticipating my smell issues asked if I would like to smell the next room first, I did, and it was fine. Motel 6 allows dogs at no extra charge, and the room has a faux wood floor which I really liked for the sole purpose of "knowing" what was on it versus a dark, patterned carpet. I wiped it down with wipes and paper towels every day, to make certain it was clean and kept my shoes off inside. (*The floors can get dirty-black fast due to the black pavement right outside the door.) The rest of the room and amenities are what you can expect from a 1 star, value motel, but overall the room was clean. However, it was the Staff that made this stay excellent; every single one I spoke with, from the front desk clerks to housekeeping, went above and beyond to make my stay comfortable. They were so very helpful, friendly and compassionate.
A better stay (than expected) at Motel 6 Hacienda Heights, CA...
Reviewed 4 January, 2017
This time, I would like to share my experience staying at the Motel 6 Hacienda Heights in April 2016. I often stay in this hotel property in the past when I plan to visit Cabazon factory outlet the next morning as it is located off the 60 freeway half way to Cabazon. It is good for a night stay only.
However, I was quite surprised to find that they did renovate the hotel's room totally during my stay this time. It gave a better feeling staying in a newly renovated room. Although the (renovated) room was not luxurious but it did serve its function. As I had mentioned, don't expect to find a 3~4 stars' facilities in this motel but it was fairly good enough for a night's stay at the price they had offered.
No breakfast offered in the hotel, no wifi but someone would find free coffee in the lobby. The hotel property was fairly safe and it was not noisy although it was located off a busy freeway. Based on my previous stays in this particular motel, I have no hesitation to recommend this motel property to everyone who is looking for a decent accommodation at reasonable rate during their future visit in the area.