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Opinión escrita el 18 de Junio de 2021
Clean room with the exception of the carpet in 307. Breakfast was good and staff at front desk was always friendly. Located near grocery stores, shopping and many activities. No room service due to COVID still.
Opinión escrita el 7 de Junio de 2021
Stayed 4 nights with them and it was amazing, super clean and comfortable. They were pretty full on the weekend and honestly couldn’t tell the rooms were that quiet (a bit of hallway noise but much and not late at night). Clean pool, decent hotel breakfast, very nice and friendly staff. Internet was very good, the bed and pillows very comfy and the bathroom spotless. We loved our stay and are already talking about coming back in the fall. The hotel is set back from the highway just a little so you don’t hear that noise and a light makes easy travel to anywhere. Plenty of restaurants options near by and a Walmart because you always forget something. Awesome job to the staff for easy checkin and a wonderful stay.
Opinión escrita el 3 de Mayo de 2021
We were upgraded to a suite, upon our arrival. The room was spacious, clean and well appointed. Because of covid, they did not offer any cleaning service. We were instructed to place trash and used linens outside of our room. Those things were removed from the hall quickly. We made several trips to the front desk for towels, to, kleenex, cups and we treated kindly. Our microwave was faulty, but was replaced within an hour of our call to the front desk. Breakfast food was standard fare for this type of hotel. Staff was friendly and accommodating during our 3 night stay. The kids enjoyed the pool, although the water seemed quite cloudy, a railing into the pool was broken. The whole pool area didn't seem very well kept.
Homey with modern touches
Opinión escrita el 20 de Abril de 2021
We visited Hot Springs during a cross-country road trip and decided to stay at the Holiday Inn Express due to a combination of price point and reviews. The hotel has a "homey" feel, but in a more modern way, if that makes sense. It's not an "old" Holiday Inn Express, it's definitely a more updated one! The room was very clean, and the provided toiletries have such a nice scent to them. A hot breakfast was served, which surprised us. There is a line and a few employees hand out the food to customers upon request. So, it was nice to be able to get hot food for breakfast at a hotel during COVID. We enjoyed our brief stay in Hot Springs and would gladly stay at the Holiday Inn Express on a return trip someday!
Opinión escrita el 5 de Abril de 2021
We love this hotel so much that we would not consider staying anywhere else when visiting Hot Springs. Tom, Jeff and Kevin could not be more accommodating or nicer. The location is perfect for both shopping and visiting Oaklawn.