Service animals not allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 367 reviews
This hotel is superb! From the moment stepping out of the car to our sad farewell. The welcome, service throughout our stay was impeccable. Amazing room (more like a flat). Facilities and club lounge fantastic service. (Julie) was exceptionally helpful, knowledgeable and extremely pleasant to converse with. Food, not only exquisite, but amount of variation very impressive. Left feeling relaxed, refreshed and waiting to return.
It was a wonderful stay, where I was well treated, with all the staff smiling, the rooms well equipped, especially the air conditioning, the dishes in the restaurant were delicious and fresh, the bank of communications outside was convenient, it only took one hour to the airport, and there was no traffic jam. I really hope to check in again next time.
Best choice for Wuhan visit
Having tried most of the hotels in Wuchang and Hankou, I can say that Hyatt Wuhan is still on the top. Great facilities (superbe design), products and service. You always find English speaking staff members which is a plus. Bar is cool at night. They got this new shop at the hotel door, nice cakes and breads. And the transportation is convenient. Coming back soon
One thing needs .to be fixed: The bandwidth on the internet access for the guests. It is currently unusable.
I love you, I love the hotel, but please, please please upgrade and update the bandwidth. The internet at your hotel has become unusable. I am forced to get on the internet after midnight and before 6:00AM to be successful. I do NOT have this problem in other Chinese hotels (Marriott, Hilton). Please fix the bandwidth problem, so all your guests can access the internet.
One of the best hotels I have ever stayed at. Service was impeccable, people were nice, rooms great. Good buffet breakfast, although mostly Chinese items, but enough Western to suffice. Very nice dinner buffet as well, lots of selection. Would stay here again any time in Wuhan.