Service animals not allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 20 reviews
UNPROFESSIONAL HOSPITALITY SERVICE
1. I was on a family vacation so when i arrived at the at about 10 pm at night the hotel suite which i was booked in for had only one AC in one room. The other room was very dingy and was very warm in summer. 2. When i went and asked the receptionist he give me a blank face and had no intention of helping us out. 3. So the room had no kitchen amenities it was totally empty and was not very clean either. 4. I requested the management to return my money and then later that night checked into another hotel. 5. The hotel was not upto the mark and they lacked hospitality qualities a not very professional team runs the place
Worst hotel ever. Stay away.
I booked with my family of five. Started with rude desk manager. Then broken tv. Then broken Ac and broken sofa bed. When we asked for a different room. We were told by the bus boy that they will deal with it in the morning as the desk manager did not reply to the request. Total rip off. Ruined the end of our vacation.
Bus on the fornt of hotel take you to mall of istanbul .arena park or 212 outlet.very larg room .all things need to cooking present .very large room. Wifi good price economy all things good except breakfast no fruits no juice some egg and cheese only.
The suite are completed like Home.. Washer machine, Stove, oven, microwave, stensil, plate, bowl. The hotel is near with the grocery shop that just 5 minute awal for us to buy groceries And cook. However Its too far from Sultanahmet Or other tourist spot. The reception is really friendly And help us with any information we need to know including average rate that the taxi Will charge tp / from the hotel.. just ask him And he Will help. The Cleaner the breakfast is amazing. Because of Its near with the airport , Its a bit noise when the plane take off ( every 3 minute). But we use to it after few hour stay in the hotel
Bad choice for someone looking for a family room !
As we return from Antalya we were forced to stop for one night in Istanbul. We have to meet someone landing in Ataturk Airport. So a friend of ours book this hotel. Just because is was very near to the Airport and offers accomodation for one family. The only thing nice was the view over this part of Istanbul. The rest... airplanes fly8ng over our location night and day, cleaning of the room poor to bad, no towels, not so sure clean linen. The breakfast area was on top of the buildi g. At least the view was better than the food. Recomanded only when in tight budget and large family !