Sheraton Jacksonville Hotel

Starting at

$ 195

Property Location With a stay at Sheraton Jacksonville Hotel in Jacksonville (Southside), you'll be within a 5-minute drive of St. Johns Town Center and Morocco Shrine Center. This hotel is 8.9 mi (14.3 km) from Mayo Clinic Florida and 12 mi (19.3 km) from TIAA Bank Field. Distances are displayed ...

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Property Info

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Location With a stay at Sheraton Jacksonville Hotel in Jacksonville (Southside), you'll be within a 5-minute drive of St. Johns Town Center and Morocco Shrine Center. This hotel is 8.9 mi (14.3 km) from Mayo Clinic Florida and 12 mi (19.3 km) from TIAA Bank Field. Distances are displayed to the nearest 0.1 mile and kilometer. - St. Johns Town Center - 2.1 km / 1.3 mi - University of North Florida - 4.2 km / 2.6 mi - Morocco Shrine Center - 4.4 km / 2.7 mi - UNF Arena - 6.2 km / 3.8 mi - Saint Vincent's Medical Center Southside - 6.4 km / 3.9 mi - Dog Wood Park of Jacksonville - 7.3 ...

10605 Deerwood Park Blvd, Jacksonville, FL 32256, USA - Jacksonville, Florida - U.S - 32256

Property Amenities

Check-in starts at: 15:00

Check-out ends at: 11:00

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    254

  • Very Good

    44

  • Good

    12

  • Reasonable

    6

  • Bad

    4

Travelers profile
  • Business

    143

  • Couples

    52

  • Solo travel

    12

  • Family

    71

  • Friends getaway

    12

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Best Hotel In Jacksonville

Reviewed 18 september, 2022

I travel to Jacksonville often on business and have stayed at several Marriott hotels. This is by far the best! Clearly the owners and management care about the cleanliness and maintenance of this property. The front desk staff is always warm and personable. Over the last several months I’ve had the opportunity to engage with Abby, Emily, Cynthia, Calvin and Ryan and each have been fantastic at every turn! Any request has been met with a smile! The rooms are clean! And the sheets are crisp Though the layouts of the double/ queen bathrooms are a little awkward, the rooms are always clean, the amenities plentiful and the air conditioning is always cold! Housekeeping has always been consistent and rooms are consistently prepared. I met Brandy one time as she was completing “pre-arrivals” and she was super-focused on making sure that details such as the pillows and towels were exactly as requested in my profile. Also, unlike many hotels, the Sheraton is back to pre-pandemic daily housekeeping! The bar is usually lively with visiting groups and business meetings - but I’ve never heard a sound in my room. Todd the bartender is highly approachable and engaged- always quick to welcome guest with a warm greeting and cocktail recommendation. A highlight of every visit. To be fair, there’s some opportunities for improvement. The club lounge is adequate (but not great) and the restaraunt menu is basic. But both will suffice if you don’t feel like getting out and there’s lots of great options nearby. Highly recommend the Sheraton Jacksonville!

PSWITSD

Friendly staff & great location

Reviewed 15 september, 2022

I was pleasantly surprised at how nice the hotel was overall. Every staff member I interacted with was very pleasant & always had a warm smile. The bed was comfy & the pillows better than what I have at home. I had a fantastic night sleep which isn’t always the case when traveling. A few items to note: the outlet in the bathroom didn’t work. I tried using the outlets by the desk but they didn’t work. The lamp by the desk didn’t work. I was super excited to see Starbucks coffee in the room…brewed it & when I put the creamer in you could see it was old & it started curdling. That was pretty gross & a waste of good coffee. Lastly, the menu given to me by the front desk for the grill did not reflect price increases. I had the chicken BLT and was charged $2 more than the menu stated. I did not bring any of those items to anyones attention as I could work through them (except the coffee issue). I would definitely stay here again when my travels take me to Jax.

Luv2travel32738

Jenny H.

Reviewed 10 september, 2022

I had an excellent stay! Everyone working was so friendly! Kaitlin at the Front Desk was especially awesome, and helped my family get the room type we needed :) The hotel is very lovely, and everything is very clean.

H445MCjennys

Looks good online, but…

Reviewed 6 september, 2022

Hotel is ok at best. Do not know what strings were pulled to have the sheraton flag for this property. Our room was in the middle of the hall and we had our small dogs with us. We received a phone call asking us to keep our dogs quiet. Well it would help if the walls weren’t paper thin. Also, could have placed us in an area on our own? I’m thankful they allowed the pups but front desk had an opportunity to avoid guest complaints instead the short sighted, “lets give the least desirable room to the people that travel with pets” approach was taken. We didn’t complain the hallways reeked of marijuana. Also, we were blamed for a leak in the room below ours. We were questioned when we requested bath towels. We allowed house keeping to come in everyday to inspect the rooms, bathroom floors no wetter than you would expect, certainly not flooded. The following day, we requested fresh towels and were patronized by front desk, who told us they would send towels up if we made sure we didn’t flood the room. I had no words, I was caught off guard. Then they went on to say they heard this as rumor and weren’t sure as to what actually had transpired with the room below us. Maybe check the plumbing? I can tell you our room needed everything updated so plumbing probably needed help a few years ago. Lastly, teach the housekeeping how to put on a mattress cover, I’ve never stayed at a hotel that I literally had to put it on correctly every single night I mean on it’s literally your job not the guests’. Overall, the whole operation needs help, looking the part only lasts for 5 minutes after checking in then you soon realize this was a mistake.

Anish P

Bare Bones

Reviewed 1 september, 2022

Still stunned this was a Sheraton. Clean room, comfortable bed. Food was a small travesty so avoid at all cost. Decent service and if the location works for you the value is ok, but would it kill them to add a coffee maker to the lobby?

Jason S