Pets not allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 545 reviews
Excellent, Even in a Pandemic
We stayed one night at this hotel. It was very clean and well organized for service in these difficult times. The front desk staff were friendly, efficient and very personable. Because of the pandemic, we didn't expect much as far as food service. But the hotel served evening snacks, including delicious meatballs, celery, carrots and cherry tomatoes with dip, cheese and crackers and cookies. There was water, juice and coffee available. Everything was prepackaged so you could just pick up what you wanted without contaminating other food. The morning breakfast was presented in the same way. Tables were spaced out so everyone could "social distance". We felt completely safe and well cared for by the hotel staff.
Nice hotel but could have been better
I chose this hotel because it was on my home and the timing was right. The clerk did not wear a mask when I checked in even though they had plexiglass on the counter. Although I checked in online on the app my room was given to another guest so the clerk upgraded me to a very large suite which was quite a nice room. If I had been staying more than one night it would have really been a great upgrade but was still appreciated. This hotel is easy to get to from the highway and while there I didn’t hear any outside noise. Unfortunately the didn’t put a seal on the door indicating it had been cleaned nor was the remote control wrapped as well. During this trip I stayed at 5 Hilton based hotels and 3 of them had the seals and wrapped the remote. I was also surprised to find the breakfast host did not wear a mask. While I would like to say I would stay at this hotel again I am not so sure if they are not willing to use all the safety measures that are available.
I cannot come up with any negative issues during this visit. The staff was amazing, the room was excellent and the breakfast and evening snack were spot on. I would be glad to return and recommend to others.
I had a 1 night stay here. Everything was great. Check in was fast and friendly. The complimentary breakfast was fresh and very tasty. The selection was great. A good variety of hot and cold items. The room was very clean and I was able to adjust the temperature to my liking.
Clean room, friendly staff, the breakfast was fantastic, I received multiple coupons for the snack bar which had a great selection, the hotel was easy to find, beds were very comfortable.. overall 10/10!! One small complaint is that the trashcans could be a little larger