Service animals are allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 115 reviews
Great hotel with excellent staff
We stayed for three nights at this Hotel and were very impressed with the room, which was spacious, well appointed and clean. We ate breakfast at the Hotel and were again impressed with the extent of the buffet, which had everything you could possibly want in terms of cereals, fruit juice, fresh fruit, various breads, coffee, etc. There was also an option to request various hot options such as scrambled egg and so on. The reception staff were extremely helpful in answering any questions we had and making recommendations. My partner also appreciated the special smoking room. Only slight drawback was that the hotel is not in the centre, but on the plus side it was conveniently located for trams and buses, so no real problem! Altogether great value and a very pleasant stay!
Noisy cold too far away
Construction work started around 6 in morning mattress and pillows very poor room was cold and very bright need black out curtains 45 minutes into city no tour operators will pick u up to far away double beds r two singles pushed together asked to b moved to a quieter room and was told that was one of the of the less noisy ones not good for city break
To far away from town centre room was cold we asked three times for more pillows and blankets got none beds were uncomfortable we were giving 1 couch bed 2 singles we asked for a double 1 single The blinds did not block out the light which was annoying in the morning got woke up by the traffic noise and the light coming in the room breakfast was buffet only a two slice toaster which took forever and never toasted would have preferred hot items the eggs that were offered were cold asked for two coffees tea at reception waited about ten min lots of noises coming from the machine yet when we got our drinks they were cold could not use any facilities as was told there was maintanence issues
Lovely place to stay
Stayed mon to Friday, lovely and clean , rooms very good, very handy to walk everywhere and also tram stop outside, close to the bridge and a lovely walk down the river to the castle, would definitely stay here again, very friendly and helpful staff
Good access to transportation, clean, helpful
Visited Krakow to support my son who played a handball cup (Lajkonik Cup). Stayed at the hotel with my teenage daughter. At Hotel Centrum has clean rooms, good beds, good shower. Very helpful personnel. Good breakfast buffet! Also local restaurant but we never dined here. No luxury hotel but very good. Good access to the extensive tram network in Krakow. Got the tip from the Receptionist to install the App Jakdojade- to plan travel with the tram network. Great tip! Many trams have ticket boots onboard that accept credit card payments (careless). Thank you! Really recommended!