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Opinión escrita el 15 de Julio de 2021
Nice property, located near I-35, but far enough back that it is quiet. Obviously the water park is a big draw for families. The room was nice and clean. Breakfast was limited - surprised that they did not have cold cereal or milk - which seemed really odd for a facility that caters to young families!
Excellent facility with quick access to local amenities
Opinión escrita el 22 de Marzo de 2021
Arrived late afternoon (last minute booking) on a Friday prior to our Spring Break. Very helpful staff with a top-notch INDOOR waterpark!!! Never experienced any issues and had a fantastic time with the little ones. I’d say this park/pool would be OK for those up to about 10 years old. No more than 36” deep (max 30” on arrival) in the pool with a separate hot tub and water slide (42” minimum rider height). Be prepared with snacks/drinks as they are limited on-site, but fast food/groceries are just a few blocks South. Highly recommend for a fun alternative to a lap pool...
Opinión escrita el 8 de Marzo de 2021
We loved the pool area but it only went to 3 feet which was kind if disappointing. We went to our room and there was trash in the closet and in the trash cans. Used soap in the shower so we requested a new room. They gave us a suite which was the same size except a huge area when you first come in the door. There was room for a couch and desk and would be nice but my kids thought it was creepy.lol. all the furniture is beat up and worn. Bed was not very comfortable. The doors in the first room and the 2nd room were not aligned. The doors drag on the ground to open and close and is loud. We will not be coming back.
Very Nice Place
Opinión escrita el 12 de Octubre de 2020
We had a king suite that was very nice. The bed was a little soft for my liking but the room was clean, the couch was comfortable. The only thing I would have liked to have seen was a t.v. in the sitting area of the room. The one in the bedroom section was nice but I'm not one for watching t.v. in bed.
Second and Last Stay
Opinión escrita el 10 de Agosto de 2020
Stayed here a couple years ago and like it so decided to stay again for 5 nights. Arrived early and room wasnt ready, not a problem said theyd call when it was, never got a call. Checked back to find room was ready, had to wait 15 minutes because they didnt have the machine to program the room keys. Dropped our stuff off and left to meet with family, returned that evening and my son found part of a vape on the coffee table. Took it to the front desk in the morning, the girl took it and said shed let someone know. Went to eat breakfast (they had packaged pastries, yogurt, oatmeal, juices because of covid) the tray was empty so again asked from desk to refill it. They acted like it was a major inconvenience, never acknowledged me just got up, grabbed a couple pastries out of the back, threw them on the tray and walked away (did not wear gloves!). Later that night wife went to get the iron out of the closet and found a bra laying on the floor! Also out toilet kept running. Again went to the front, guy said that it wasnt right and would let management know to get ahold of me. Never heard back, told a second gentleman the 3rd night and same response. By the 4th night another guy told me we should of been offered a new room, by this time it wasnt worth it. At checkout was assured again Id get to talk to a manager but still haven't heard from one. Also noticed the same cleaning lady all week never wearing her mask, always had it on her neck even when walking past guests. On top of that rooms are beat up, black marks on the walls, chips/dings all over the cheap furniture. Tv was very small as are the pillows. Only positives were the room size and the bed was comfortable. Never got to use the water park. This place needs some touching up, staff needs some training and management needs to get back to guests with problems.