Greek hospitality at its very best
Reviewed 17 September, 2021
Great hotel in a wonderful setting, our room was lovely and clean in the main building so close to the main bars and restaurant , mini bar restocked and room cleaned every day , entertainment on an evening was relatively low key , so probably not for you if you are looking for late night partying, there is usually a disco but it's closed at the moment due to on going covid restrictions.The dine around between the different hotels in the group is also not running at the moment due to the restrictions but we were aware of that before traveling,so not a problem for us.
The staff at this hotel are absolutely outstanding,working in incredibly difficult conditions, but nothing is too much trouble from reception to bar and restaurant staff to the cleaners ,if you need anything just ask they will do all they can to help.
Not much in the immediate vicinity of the hotel due to its peaceful location,but the small resort of Dassia is a 20 minute walk if you fancy killing a couple of hours ,we also caught the bus into Corfu town , just walk down the driveway to the bus stop across the road and the number 7 takes you all the way in for just under 5 euros for two people.
We loved the beach , have to say the main pool usually had the beds reserved by the towel spreaders and there aren't too many beds around the pool but not a problem for us.
Overall we loved our stay,just what we needed amongst the chaos of the travel restrictions, but without doubt it is the staff that make this hotel ,thankyou to all at Grecotel Daphnila Bay.
Reviewed 14 September, 2021
Came here on a BA Package all included. The first room was meant to be a garden room but it was dark and dingy and no garden! Got moved to main hotel block and nice room with sea view on first floor. Good balcony. Good bathroom with very effective shower.
First night had the buffet which was good and plenty of choice. food good but always the same problem with everything from all the buffets and that was that the hot food was always tepid. A shame.
There are three a la carte restaurants, an Italian, an Asian and a Greek. All very good especially the Italian.
Hotel very clean and spotless and lots of on going wiping and cleaning. Masks indoors and gloves when collecting food.
Sea is a walk downhill of about two hundred yards but it is the up journey that is hard work! Sea clean and beach raked every day. Plenty of loungers and sun beds.
Staff delightful and very helpful.
Not a great experience for the cost
Reviewed 7 September, 2021
We arrived back in the UK from this hotel yesterday very disappointed with many aspects of the experience we had.
jet2 and indeed the hotels own website sell the experience very differently than what you actually get - as lux me ultra all inclusive which it is absolutely not.
We have been going to Corfu for 20+ years so we are aware of the standards and how they can differ so I will try and be very fair with this review.
I do alot of research before booking a hotel to make sure that things that would potentially annoy us are not part of the offer and I belive we were miss sold this hotel.
No welcome drinks as advertised , no nice extra touches like wet wipes on arrival, we were told to go for lunch in the buffet but we were weary from the trip and wanted to go to our room to freshen up so we asked for this and with some reluctance we were given our key taken to the top of a huge hill and told we were right at the bottom and to just keep walking. At an ultra all inclusive I would expect to be offered a golf cart (which they have) especially given the size of said hill.
We are both in our early 40's and attend the gym 2/3 times a week so we aren't slobs but we aren't uber fit either. This hill is like walking on a treadmill on an incline of 14 or more in the heat if you are in one of the lower rooms. I couldn't wear all my nice heels that I took with me and when you get to the top ready to go for dinner you are sweaty so it is not pleasant. We ended up planning our holiday around it which was so annoying and restrictive. it is not a stroll up a short hill as indicated but a full on mission.
The rooms are not as pictured or advertised on either jet2 or the hotels website. The first one we had was 814, it was the room we upgraded to which was a side sea view hideaway bungalow but it was dire. Dark, dingy, above the towel storage block, doors and handles hanging off the tired wardrobes, mirrors in the bathroom corroded with mould and disgusting, nothing was right with it. We decided at this stage that we weren't staying in the hotel and we were on our way to contact jet2 so we went to lock our valuables in the safe which didn't work. So up the hill we went with all our hand luggage stuff to reception. To be fair, what happened next was slick and excellent service. I told the receptionist that our safe was broken and the room was terrible so I was contacting jet2 to move hotels but this may take some time so if they could get the safe fixed in our room that would be great for the time being. She immediately reacted, asked us to go and get a drink and she would sort something. Within 15 minutes we were on our way back down the hill, with transport and looking at another room. The new room was a family bungalow which had a better location view wise a bit more space, a bigger balcony but most importantly had been refurbished and the bathroom was good. All our luggage was moved and we could freshen up. We agreed at this stage to re-assess and decide whether to stay. I will put some pictures on my review, check out the management photos compared to mine.
Al a Carte
Upon arrival we were advised that during our 10 day stay we could only use the al a carte restaurants 3 times. This is not advertised anywhere that I can find on jet2 or on the hotel website and this is one of our deal breakers when chosing a hotel. Limits on al a carte restaurants isn't something we like so just on this point I wouldn't have booked. We paid over £4k for the holiday and we would have chosen a better value for money all inclusive like Labranda sandy villas which has better accommodation is 1.5k cheaper and eaten out in the village every night had we known.
The al a carte restaurants are good though and after negotiating (complaining) I managed to get into the Asian twice and the other 2 once each. don't be fooled when they say there are 5 restaurants in the hotel, there aren't. Two are in their sister hotels, they don't arrange transportation for you and you get a 20 euro allowance each and have to pay the rest yourselves. To give you an idea of what that actually costs, download the hotel app and have a look at the prices....not cheap considering a great meal for two outside the hotel with wine is 50-60 Euros.
No al a carte restaurants open for lunch or breakfast as advertised
No fitness room
No luxury spa (it is in a temporary structure near to the beach but they are still charging top price)
Durrell experience visit is closed
There is only proper pool not two, the second pool is smaller than one you would have as a private pool at a villa and it's filthy
No 24 hour snack bar
No room service
The app is useless
No pontoon trips
The 'patisserie" is not a patisserie it is just an extra fridge in reception which they bring cakes from the buffet kitchen to
The resort is clean but overall it is tatty, the view is to die for but you pay for it with the hill.
There is a problem with wasps in the main buffet, they are all over the open food and pester you at every meal in there. Despite many complaints on here there is no citronella candles on the tables or anything to try and keep them at bay so someone isn't listening to these reviews. The buffet at the beach fairs better because of the breeze but that is closed for breakfast and an al a carte at night so there is no respite.
The beach is lovely but it is a tiny strip rammed with cheap sunbeds - nothing like pictured. The grass area sunbeds are better but it resembles a refugee camp down there with everyone chasing round the trees throughout the day for shade.
The best option for sunbeds and shade is the main pool but there are very few but very comfortable sunbeds which you have to hike up the hill for early. This is another deal breaker for us, we don't book hotels where you have to scramble for good sunbeds.
I'm sure the management response to this review will say that covid is a consideration which I accept, However considering the amount of services that were missing my predictive response would be that you need to stop charging so much for what you have on offer during covid.
With covid in mind, you did feel safe at the hotel with all the measures that are in place and the service for booking covid tests is good.
Great resort, fantastic staff!
Reviewed 6 September, 2021
We spent an incredibly relaxing week in this amazing hotel. Everything was just perfect, our spacious and clean room, attentive and polite staff, and the most delicious food. Beautiful beach with natural shade under the palm trees. And finally, 3 a la carte restaurants to choose from, with delicious food and excellent service. Thank you Daphnila Bay.
Heaven on earth!
Reviewed 5 September, 2021
We are already missing our paradise on Corfu. What can we say, one of the best hotels we have ever stayed in. The staff are unbelievable and work so hard. Well done Mario, Alexandros (bar), Afroditi & Panagiotis (reception)...just a few names...well done to the whole team of Daphnila Bay. Thank you for the beautiful holiday.