Not worth your consideration
Reviewed 10 September, 2021
Let me be completely honest when I tell you, if I could reasonably dispute the charge for the stay, I would try. When I arrived I was assigned a room that was not the one that was advertised or paid for. Approximately ten minutes into my stay, while I was unpacking, another person entered my room. He had been assigned the same room. I went down to the front desk with this person and learned that we had both been assigned the same room, me to his room by mistake. They asked if I had disturbed anything, and after telling them I had only begun unpacking, they told the other customer that they would just reassign me and not do anything else. We were offered a single item from the snacks or drink fridge for the trouble. I took a bottle of water. When I arrived at my new room, I found it was still not the room that was advertised when I booked the stay. Upon further inspection of the room I found that the fire alarm in the ceiling was broken away from the ceiling. When showering in the room the switch from tub to shower was broken so only half the water pressure was being sent to the shower and the other half into the tub. After spending the night in the room I awoke with bug bites. While looking out the window I heard cicadas louder than I should if the window was closed. That's how I learned the window was open all night, and that's where the bug bites came from. When I tried to close the window, it was impossible to close and lock. When I left for the day, I informed the front desk and they said they would look into it. When I returned that night, nothing was done. I let the front desk know and they asked if I wanted a to move rooms, I said yes. When I moved to a new room, it was still not the room I booked. I checked the window immediately and saw that it was open. I was able to close the window, but one of the glass panes was broken and taped over to close the crack. This was on the first floor. We were provided a brown paper bag breakfast instead of your usual expected breakfast. In the bag was a honeybun, nature valley bar, a child's juice box, and another small snack. Overall I am very unhappy with my stay and will discourage anyone who will listen from ever staying at that particular hotel or any Wyndham hotel in general. The only good part was the door locked and I had a place to sleep at night.
Reviewed 7 September, 2021
The staff were courteous and professional. However, the cleanliness and upkeep of the rooms and common areas needs addressed. General upkeep of the hotel was lacking. Everything seemed broken. The ice machine didn't work. The bath tub didn't have a stopper. There wasn't even do not disturb signs available in the rooms.
Would not stay again
Reviewed 3 September, 2021
Musty odor in the room. Dirty bathroom, dirty towels, and no icemaker in the hotel. Will never stay again. Beds were uncomfortable. Got a room change but that was no better. It was too late and we were too tired. Bed was clean.
Smoke smelling room in a non smoking room
Reviewed 3 August, 2021
We reserved a non smoking room but the room smelled of smoke so badly that my husband and kids slept in the car instead of the room that night. The bathroom was not very clean either but we didn’t even shower as we just stopped for a quick overnight to continue to our final destination.
Meets your needs
Reviewed 1 August, 2021
I stayed at the hotel for only two days. It met my requirements plus the room charge was great, specially for the area. My only two issues were: dirty stained sheets and the bathroom curtain was too short, the entire floor was wet. Huge fall hazard for the hotel.