Pets not allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 646 reviews
You get what you pay for I guess. Location is good in terms of proximity to Central-this is why we booked this hotel and in that respect I suppose we can’t complain as Bayswater tube is less than 5 mins away.That was the only positive though... Reception staff miserable. Room was on 4th floor (85 steps up,no lift),stairs were very narrow. Room was small with rickety bed although mattress was ok.No spare pillows,no tea/coffee facilities,not even glasses for water. Without a doubt the worst part was the size of the bathroom:as other reviews have said it literally has been put in a wardrobe.Someone else referred to it in a review I have now read as like a caravan and that was exactly what I said when I saw it,although I have been in caravan bathrooms that are bigger.No hot water this morning,not that you would have felt it from the pathetic size shower head. Towels so small they wouldn’t even fit round your body and if you want them changed you have to pay a fee?!New one on me!Wifi is an additional cost too. My advice - just avoid.
Awful place ' imagine 1980 caravan!
Didnt expect a 5 star hotel but didnt expect this. Its awful at best. Small room, plastic all in one ensuire with no hotwater and no room to stand sit or shower in.the bed is an old metal squeaky frame, thin matress and quilt and 1 pillow. Its 83 steps to the room and not worth the climb irrespective of price. Pay a little more and at least get a shower and bed that keeps you clean and refreshed.
Всегда останавливаюсь в этом отеле
I am from Russia. This time I lived in the hotel from 30 to 31 October and from November 1 to November 3. Small room, but always clean.Very polite staff. Especially the chef and waiters.I want to say hello to them! Administrators were friendly and helpful.This hotel is situiated not far from Bayswater tube station and Paddington railway station.
So if I was having a holiday in London I would not book here, to use for 1-2 Nights it’s fine, rooms are adequate bedding, showers etc are fine and it’s a great location. Negatives are the Breakfast included in your price is Shocking, the decor is dated and tired, woodchip paper etc. That said you get what you pay for in London and I would use the place again as a short stop over.
Location is great rooms clean with nice view the room had balcony breakfast was good staff very helpful had to pay extra for WiFi quiet area walking distance to train and bus transportation room was good just bathroom a bit small