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Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Baseada em 139 avaliações
Pontuação dos viajantes
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Resumo das pontuações
Confesso que me surpreendi , pois não é um hotel e sim um apartamento. Muito bem equipado , novinho , excelente para famílias ,em uma região nobre . Pertinho de shopping, supermercados , restaurantes e metrô. É um pouco distante das principais atrações de Londres, mas quem se importa se está a 5 min a pé do metrô? Vale o custo beneficio.
Arrived and no one available had to wait for someone to show us where to go. Man arrived barely said a word, very rude. Showed us up to an apartment that was FILTHY. All beds slept in with stained sheets, both bathrooms really dirty all towels used toilets disgusting. The kitchen was full of half eaten take aways and rubbish. The noise from building site outside was dreadful. Man tried to leave but stopped him and he eventually called someone who then asked us to leave for an hour whilst they got cleaners in. Was then shown to another apartment in another block whilst this was cleaner it was much smaller and needed a lit of TLC.. there was only 1 bathroom paid for apartment with 2. No view as advertised and not enough room for 3 people to sit. Tv not working. Still waiting for phone call for at least part refund as didn’t get what paid for. This ruined sons 18th birthday.
Convenient and comfortable.
This hotel, right near transport on Canary Wharf, is clean and spacious. Underground and DLR within minutes and buses out the front. The apartment is complete with a kitchenette if you want to prepare you own meals but Tesco, Waitrose and Marks and Spence all have supermarkets within a few minutes walk. Our apartment overlooked the water. Secure entry so you feel safe at all times. Highly recommended.
Security deposit refund
I have never in my life dealt with such terrible staff. They took a £100 security deposit from us and told us that it would be refunded within 5-7 working days. It’s been 2 weeks since they said this and each time we phone all we get is someone who says ‘I know nothing about this, phone accounts team’ they can not wait to get you off the phone! Communication was very poor and they wouldn’t allow us to check in slightly earlier to drop off suitcases (unless we paid £60) - all we wanted to do was drop off a case! Will certainly not be staying here again and will warn everyone we know not to use them! Shockingly bad!
Wouldnt stay here again...
Zen Took a long time to find Zen Apartment. Travelled to South Quay DLR station and used Google maps to find this apartment. It took me to Meridian Place, so phoned Zen office and was sent a text to the actual address. The representative from Zen was outside the building, as there is no signage. She introduced herself and then entered the building and showed me to my room on the 7th floor. She wanted to see some identification - passport or photo driving license which I was surprised as my company used Egencia to book the apartment. Didn't sleep very well, as DLR trains kept me awake as South Quay station is 2 minutes walk away. Actual address is Discovery Dock East (3 South Quay Square, E14 9RU)