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Localização do Estabelecimento O Best Western Plus Lonoke Hotel fica a cerca de 3 km de um dos principais ex-líbris de Lonoke: Lonoke County Courthouse.Quartos Sinta-se em casa num dos 47 quartos com ar condicionado, um frigorífico e um micro-ondas. Ao final do dia, assista a uma...
Mais sobre o hotelLocalização do Estabelecimento O Best Western Plus Lonoke Hotel fica a cerca de 3 km de um dos principais ex-líbris de Lonoke: Lonoke County Courthouse.Quartos Sinta-se em casa num dos 47 quartos com ar condicionado, um frigorífico e um micro-ondas. Ao final do dia, assista a uma seleção de canais por cabo no seu televisor LCD de 37 polegadas. A internet sem fios grátis permite-lhe ficar sempre contactável. As comodidades incluem ainda um telefone, além de uma mesa de escritório e de uma cafeteira/bule.Actividades Recreativas, Spa, Comodidades Premium Se procura lazer e entretenimento, poderá contar com uma piscina interior e uma sala de fitness 24 horas, com excelentes opções para se manter em forma.Refeições E que melhor forma de começar as suas manhãs do que com um pequeno-almoço completo grátis?Negócios, Outras Comodidades As principais comodidades incluem registo de entrada rápido, registo de saída rápido e uma receção aberta 24 horas. Há estacionamento grátis no local.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Avaliação TripAdvisor
Baseada em 292 avaliações
Pontuação dos viajantes
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Resumo das pontuações
A little disappointed
The desk chair in the room was missing part of the material on top of the chair. It apparently had been torn off (actually looked like a chair someone would have set out for garbage). Also, there was a t-shirt or underwear in the garbage can in the room that cleaning staff failed to remove from the previous quest. Desk staff at checkin was very accommodating as was the staff when I checked out. They appeared very concerned at my comments about my findings in my room.
Super Clean
Great service, friendly staff and super clean. Very impressed with how fast the check in was and how super clean the rooms are. Very modern and nice! Breakfast was hot and fresh, at check out the staff was friendly and super nice!
Lacking
The front desk guy never cracked a smile, even though I tried to be pleasant with him at check in. The bathtub wouldn't drain during the shower. I'm thinking how the heck does the housekeeper clean the bathtub and not notice this?? Breakfast was over at 8:30 instead of 9:00 as stated, except for what was left. Nothing new got put out despite several people asking for waffle mix. No more was the standard answer. Other than that the place seemed nice. Maybe practice customer service to improve tremendously.
Not worth it
The place was very run down. It started at the front desk for check in. The gentleman came out to check us in while playing a video game. He was very friendly but finishing a video game is not professional. We check into room and the room at first look and seemed clean. We used the back door which they tape open the door lock so there is no security there. There is trash all around outside and the small dog areas are filled with poop and they do not provide bags. We asked for a cot and he was very accommodating to help us. I opened the cot and thought no way in hell myself or my family was sleeping on that. They need to throw it in the trash. Disgusting. I then noticed that someone’s dirty razor was in the trash can so I brought them the bag with razor and asked for a new trash bag. The hotel advertises an indoor pool but it has been broken. It seems the owner just do not care about this hotel anymore. The breakfast was bad. I walked in and there was only one clean table. I moved stuff from other tables to make a couple clean tables because I do not want to sit next to others people trash. It was at least 10 minutes before anyone came in and cleaned up the tables. Did I mention the bed was hard with no give. The bedding seemed very dingy. They need to buy new bedding for the hotel. The shower drained slow and the shower handle appeared to be broken and it was hard to use. There was dust stuck to the walls around the shower. I would not recommend this hotel unless they literally clean up their act.
Not worth the price
It's showing its age - I'd give it 2-1/2 stars if I could, but I can't. At $100+ (including tax) it gets two stars. I thought Best Western Plus was a step above Best Western, but not so here! Here's why: 1) There was a grinding/grating sound on and off all night that sounded like someone moving furniture nearby, 2) the mattress was worn out, 3) the walls are thin, 4) draperies are shabby, 5) the sink was very slow draining, 6) the toilet seat would not stay up unless I pressed it back hard against the tank, and 7) the microwave was missing a leg so that it rocked badly in its cubbyhole when we tried to use it - no coffee cups in this microwave! BUT on the plus side the two gentlemen behind the desk when I checked in were real nice and accommodating.