Lovely staff, could need an update. Please read everything.
Reviewed 27 November, 2019
Me and my boyfriend was on our first vacation in LA, our first vacation in US in general as a matter of fact. We wanted a middle class cheap hotel cause we wanted to spend our money elsewhere, and would not be spending as much time there. After an 11 hour flight and a long ass taxi drive we ended up in a really scary neighbourhood and our hotel was far away from the attractions we wanted to visit, we had not done our research properly. A rough start on the vacation to say the least, we were desperate to get away and get a new hotel nearby Hollywood. It was late in the evening and most hotels were fully booked and would not take us in. However, city center did, the hotel manager, I have no words. This man was the hero of the hour, such a nice guy, we had already spent alot of money at the first hotel and had to wait 3-4 days for a part-refund, the hotel manager fully understood and gave us the cheapest room they had, our trip was saved.
Great location, only a 5 minute walk to the underground that goes to Hollywood, Santa Monica, Universal studios and so on. Our room had a queen size bed, a flat screen TV, air condition, a mini fridge and the room was a great size for our stay. However the standard lives up to it’s 2,5 stars. We had issues with getting warm water from the shower, the toilet clogged 2 times and it was stains on the wall. It reflected that the hotel has not been refurbished in quite a while. We are a young couple and was able to see through this, but from an adult’s point of view I would not bring my kids here because of sanitary and health reasons. I think the guys that works here including the cleaning lady deserves to work under better circumstances, small changes could make this hotel better and rate it at least 3 stars. The service was excellent, the guys were really helpful and genuinly nice. Great for a weekend trip I would say, close to public transport and in the heart of Downtown LA.
Not worth it!
Reviewed 10 August, 2019
Please stay away!! I booked based on the photos on another travel site. I should’ve researched more. Those photos were very misleading. This by far has been the worst place we’ve stayed. The economical price is just not worth it. See my photos and you judge for yourself. This is EXACTLY how it was when we checked in.
Reviewed 6 August, 2019
Location was good BUT the hotel room we had was the worsed i have ever had. I had to use Zip ties the hold the shower up. The water Pressure was average at Best. The carpet was very sticky and we did not even put our dirty clothes on the ground as they were cleaner. The front door lock stricker plate had 1 screw in it and it was a the wrong one so the door could be easily pushed open. The beds Are old but are Ok to sleep on. I am not into compaining about accomodation like this but I rely on the honest reviews on Trip Adviser and so this is my warning review.
Needs a bad renovation
Reviewed 2 August, 2019
Staff were friendly. Reception area was dirty. Bathroom had no mirror, vanity was disgusting and the shower taps did not work well they were old and rusty. Only after I asked for a bath that they provided an old and ripped mat. They could of purchased some new bath mats surely.
Bed was ok cushions were flat and looked like they were not very clean. Sheets looked like they were clean not sure if I would stay there again. Pool was clean and nice. Tv did not work properly only after we asked for assistance. They had a new fridge which was good.