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Opinión escrita el 27 de Abril de 2021
Zero complaints. Quick check-in. Front desk (failed to get his name) was prompt and professional. Had a few questions about area services, and he had answers. Property was clean, room was perfect, mattress was excellent! I know some folks complain about the "breakfast", but given the current state of affairs, what they offered held me over until I was a few hours down the road. Not even mad about that.
Opinión escrita el 16 de Abril de 2021
Unfortunately, travel was necessary to take care of our fathers affairs, who died of COVID in February. This hotel appears to be either new or recently refreshed. Everything was extremely clean and it was in a quiet location. The staff were welcoming and helpful.
Middle of the Road Hilton Experience
Opinión escrita el 26 de Marzo de 2021
This trip was negatively impacted by the unfriendly, unhelpful desk staff who did not appear to want to be disturbed. Otherwise the hotel was what one would expect in a smaller city. I would not stay at this hotel again if there were other choices in the area.
Just What We Needed!
Opinión escrita el 16 de Marzo de 2020
My family and I booked Lufkin’s Hampton Inn & Suites for my grandmother’s funeral and reception celebrating her life two weekends ago, but staying here took the edge off the hectic times we have gone through in preparation for the occasion. When we were greeted to check-in by the staff, they were very thoughtful and encouraging when they discovered the purpose of our visit. Though none of us are disabled, we were booked in an accessible room, giving us the pleasure of spreading out our suits and the usual luggage, as if the staff read our minds. The beds were soft and the television provided many of the same channels that we regularly view on DirecTV. With the hotel’s extensive breakfast, there were no worries about any of us in the family going hungry! Just when you think a few muffins and fresh fruit are enough, this breakfast exceeds expectations, featuring waffles with your choice of strawberry or banana-flavored dough, and exotic, tropical-style smoothies. To top it all off, this hotel was almost literally within walking distance of the neighborhood consisting of the house that serves as the main gathering place for my extended family who live in Lufkin. With the laid-back atmosphere of the staff and their ability to go above and beyond to make the hotel peaceful and comfortable, the Hampton Inn & Suites is a tough East Texas hotel to beat.
Opinión escrita el 3 de Febrero de 2020
Everything was as expected staying at this Hampton Inn, however, the beds were very uncomfortable. Highway traffic was very noticeable as well. Do not feel it was fault of staff or hotel. Probably noticed more because did not sleep very well because of beds.