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Comfortable night at this hotel
Opinión escrita el 21 de Julio de 2021
Comfortable bed! Easy access on and off interstate 5. It was a very hot day and room was cool as aircon was on, felt so good. Large room, very quiet and comfortable. I slept through the night, unusual for me. In the morning my receipt was slid under my door and breakfast was included. Their is an Elmers restaurant in the parking lot.
Good stays in the past, but won't be returning
Opinión escrita el 7 de Julio de 2021
We've stayed at this Quality Inn many times during past trips to Medford, and have always been impressed with the hotel staff. Our experience with the staff wasn't nearly as positive this time, and as a result we won't be returning.
Decent location and the property is still in OK shape. But for a few extra dollars, you can stay at several other nearby places and it's worth it for a better customer experience.
Bed bugs room 149
Opinión escrita el 20 de Junio de 2021
We checked in June 19, 2021, first bad sign was lots of hair in the shower. Woke up at 3am on the 20th to 2 bed bugs on the pillow next to me. I thought they were beetles so put the pillow in the bathroom. An hour later 4 more, so I looked it up and their bed bugs. Front desk refunded my money but did they would not pay for the bedding we brought, the clothes we were wearing, or our suitcase. A pest company said not to take with it with us.
Front desk was very dismissive and said we were the only ones to complain today. 1 bed bug I found squished and stuck to the floor so obviously they don’t clean the hardwood floors well either.
5 hours and still no call from a manager.
Perfect location for us
Opinión escrita el 13 de Junio de 2021
Breakfast is grab and go, Consist￼s of a yogurt fruit and a pastry. Coffee in the breakfast area was cold but hot coffee available at the front desk.
Room was okay, older property but fine included refrigerator, microwave, coffee pot and a couch living area. They do clean the rooms each day.
Opinión escrita el 2 de Decembre de 2020
Fabulous hotel for the money! Very clean, friendly staff and apologetic in terms of COVID....they told us the restaurant area was closed but there was a Food 4 Less literally a 2 minute walk from the front door. The room had every amenity we needed: fridge, microwave, coffee maker, iron and ironing board and hair dryer. After fixing the TV...life was excellent!!
Also, there was supposed to have been a shuttle from the airport but it was not running on Thanksgiving night, so they called us a cab!!