Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 1519 reviews
4th of July Birthday Staycation
So we were hesitant about going to a hotel during this whole Corona craziness but we took a change and wanted to get away. After 4 months in the house we figured a little birthday/4th of July stay-cation would be exactly what we needed. We reached out to our friend Albert Valera who recently started his own travel company and is affiliated with SmartFlyer on suggestions. We had the Faena in mind because we have stayed before and he confirmed our thoughts. He handled all aspects of booking including room upgrades, free breakfast and room credits just to name a few. And not to mention bottles of champagne and chocolates waiting in my room! My first time using a travel agent, I will tell you use one and use him! You get so many perks and advantages of a customized experience as opposed to just being another person at one of those big chain sites. In terms of the Faena itself it was flawless. Every member of the staff knew who I was and said "Happy Birthday". Thats crazy. The hotel was beyond immaculate, everyone wore masks and followed all Corona protocols. This is my favorite hotel in all of Miami! Its just amazing place to stay with top notch service. Trust me. Stay at the Faena and you will not regret it! Such a great time.
Fun with friends
What an amazing experience we had at FAENA! The decor, the staff, the food, everything was stellar. We came for COVID Fourth of July, which was already a bit weird, but the Faena made all everything comfortable and safe. A HUGE shout out to the lovely Kristy, she handled all of our pool fun. We reserved a private cabana and Kristy made sure everything was taken care of. Can’t wait to return on our next vacay 💕
No water in the room
The interior of the hotel is beautiful but there was no water in our room and we had to call multiple times just to get water. The best part about this hotel is that the pool and hot tub are open 24/7.
Birthday Trip 2020
Faena is by far the most amazing hotel we have stayed at in Miami. Service has been phenomenal from check in and beyond. Christy has taken great care of us and has gone above and beyond @ pool/beach!!
This hotel was not what I expected... The room was dirty and the hotel, in general, is very old. I don't understand what it has 5 stars for... But thanks a lot to Ilona Urban. She put all her efforts to make our experience flawless. I'm not happy about the hotel but because of Ilona our problem was solved and I feel satisfied right now. She is very professional, and helpful, and I give five stars only because of high quality service she provided to us.