Pet maximum weight in lb is 20.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 6664 reviews
The Worst! Stay away!!!
Awful hotel! This hotel was extremely dirty, with hair all over in the bed. Rust and mold in the shower, as well as horrid stains on the sofa and carpet. The hallways reeked of marijuana and it is overall a gross place to stay. To top it off they mischarged and charged us twice for the room, so we have to dispute the charges with our credit card company. You definitely do not want to stay here. Customer service is non existent...
Horrible group of people that stay here. Unenjoyable won’t go back. It was loud and trashy. Staff only cared about the half naked women walking around didn’t help us with luggage. Couldn’t enjoy the pool because of the crowd of young half naked loud kids. Won’t go back
Crazy people around the pool
Lovely hotel, but the guests are too strange... Pool party with escorts and gigolos? Such a shame, we could not use the pool or enjoy the surroundings. And we have been charged twice the restort fees... amenities that we obviously didn't use! We have left for the day and came back to try to sleep in a very noisy environment. Such a shame! A little party is fun, but that party was like a porn movie (or a rap video)!!
The best in this Hotel is Mia
Nice hotel by the water, good size room and helpful staff, we came to party, good festive atmosphere by the pool, good music, but the must is the continuous smile of Mia, always available, Mia allowed us to have a great stay in this hotel
Bday bash! ✨🥂
Mia made our day at the pool incredible. She needs a bonus for being so awesome and attentive. It was my friend’s birthday and she went above and beyond. The cocktail and lunch menu recently changed, but we were happy with everything we tried and will be back again soon. Thank you Mia!