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Resumen de puntajes
Calidad del sueño
Opinión escrita el 24 de Junio de 2017
Me encanto este complejo vacacional serca de los restaurantes y diferentes tiendas ,playa privada preciosas vistas el hotel es muy tranquilo tiene yn restaurante adentro pero mi favorito fue uno que esta serca ponpano bech .
Do Not stay here!
Opinión escrita el 2 de Junio de 2021
This is our first day here and we will NOT come back. You are not allowed to sit in the water with your chairs due to owners getting priority of the beach in front of their chairs. We are allowed on the second row and on the back. I didn’t know owners owned the beach as well 🤷🏻♀️
Opinión escrita el 10 de Mayo de 2021
We stayed at Millie's condo with luv it at the beach! We had a great time! Parking is not the best for oversized vehicles but they do have plenty of parking for most. Curtis the beach attendant was great and always helped us out everytime we came down from the condo. He would update us with better chair options and helped take care of us when we wanted to rent a kayak. Bon fires on Monday and Friday nights! I was a little disappointed the pool tiki bar was not open but am I really going to complain.... I was at da beach mon!!!
Great view, cleanliness not so much...
Opinión escrita el 22 de Marzo de 2021
This was a subpar stay for my family and I. We spent one night in unit 1503. Our view was amazing and totally worth the premium price! However, with the exorbitant price and the crazy cleaning fees I expect an immaculate unit.
I can deal with older decor and furniture, but I cannot abide by filthy floors! We had to wear our sandals or socks because our feet stuck to the tile and were dirty black and sandy. We did not track this in with us, as we drove 6 hours from Louisiana and didn’t arrive until 9:00 pm!
There were sticky food and beverage stains and dirty spots, hairs that weren’t ours in corners of all the rooms in our unit, there was food crumbs in our shower, it did not look like our towels were switched out- they had hair on them that wasn’t ours and wrinkles like they were previously used, our master bedroom pillow cases had the dirt and face oils from the previous occupants. It was pretty gross!
Not many people wore masks or social distances despite the face masks required signs.
The PROS: The VIEW was STUNNING!! The beds were comfortable, but I recommend bringing your own pillows, bedding, and towels. Fully stocked kitchen- wash everything first before using.
So great location, comfy beds in an aged building, with dirty old furniture and filthy floors.
We choose to focus on the great location and views, but just wanted people to NOT expect cleanliness as a priority.
Unsafe! Stay Away!
Opinión escrita el 20 de Febrero de 2021
My family has visited the Surfside resort in Destin Florida about once each year since 1990 and enjoyed each visit. Great views, nice heated pool and hot tubs, and a walk way to the beach (over a busy road way) However, our visit Feb 13-16, 2021 caused me to fear for our health and left me very frustrated.
We stayed in room 502 Feb. 13-16, 2021 and always wore masks when outside our condo except on the beach when there were few people. The room was nice but the view was a bit diminished by power lines. Our main issue was with the building contractors and staff.
To start, when I was unloading after we arrived, a security guard without a mask came to my car door. In a rude manner he demanded to know why I was there. I had a parking pass and explained I was taking luggage to my condo. He told me I could not park where I was but parking is tight at the resort due to construction. I explained I parked by the dumpster so I did not block other cars and to leave room for others closer to the door. He said gruffly “okay, you have 2 minutes to unload and move your car” I went as fast as I could and took about 20 min.
Also, there is a sign on the temporary entrance most people use stating clearly that “masks required of all vendors and delivery personnel”. None of the contractors coming in and out of the same entrance most convenient for us to use (due to construction) wore masks. I pointed this out to Scott at the front desk explaining that contractors are not obeying the sign. He said “there is no sign like that” and that they can’t require contractors to wear masks. He said the Surfside HOA decided they will not require people in the building’s public spaces to wear masks. Contractors without masks cause me to fear for my families health and we did our best to avoid them.
Finally, the beach bar is completely disgusting. If you use the walk way over the road you must pass through the bar to reach the beach. There are lots of smokers there and no one wears a mask. We held our breath as we passed through and normally went way out of our way to use the temporary entrance (contractors and employees with no masks) walk down an alley and across a busy road to reach the beach. It is as if COVID 19 does not exist as far as Surfside HOA, Surfside employees and contractors are concerned.
In summary, the 502 unit is nice with the view reduced a bit by the power lines. The no masking attitude is very upsetting to my wife and I . As I mentioned, we have stayed at the Surfside almost every year since 1990. Due to this experience we will not return any time soon; perhaps never again. We don’t mind paying top dollar at the beach for beach front view. However, we will not stay at a resort where the HOA, employees, and contractors put our lives at risk and employees/ contractors are repeatedly rude, unresponsive, and uncaring. I strongly advise anyone that takes COVID-19 seriously and cares about good service to stay far away from the Surfside. LOTS of other properties near by to choose from.