Calificación por los huéspedes
Calificación de Viajeros
Perfil del Viajero
Resumen de puntajes
Calidad del sueño
I will do everything to get this place shut down
Opinión escrita el 3 de Agosto de 2021
I have never been so distraught checking in to a hotel. Things were already bad for me. I had been living in my car since the end of May and because it was in the triple digits I worked my butt off doing odd jobs to get a room for the weekend, with my emotional support animals. The advertisement offered a pool, free breakfast, free wifi, luxury rooms and at a decent price. I get there after driving for over 4 hours, exhausted, and at my wits end. I came to relax, shower, get caught up on school work, get in the pool, regroup, and come up with a plan to get things right. Upon arrival, I was charged an extra $60 for my animals. Which, is against the law as far as I know, they are certified and I had the documentation. Still, I paid, and found out that the pool is not even running. Then, I go to my room....I was absolutely horrified. It was like walking into a scary movie. I could go on for pages on all that was wrong with my room. I will stick to the main, the toilet didn't work, the tv didn't work, the wiring to the tv and lighting was completely illegal and a fire ready to happen. The smoke alarm didn't have any batteries and was hanging. Even my animals didn't want to be there, they wouldn't come out of their cage. I tried to call the front desk and the phone didn't work and I couldn't use my phone or computer because the Wifi didn't either. And no breakfast as stated. They wouldn't refund me, wouldn't come to the front, refused to do anything to fix this. I said I was living and to give the pet fee back since they weren't going to be there. Obviously that didn't happen either. That place is haunted and ready to go up in flames. The electrical is so bad outside I'm surprised they are even allowed to be open. I am in the process of getting ahold of corporate, then will be filing charges in small claims, and calling the authorities. I haven't had a chance to yet because I'm back in my car.
Bad service, shady business, and unhealthy rooms
Opinión escrita el 29 de Julio de 2021
I did not stay here but was charged for a room. Upon arrival, I found that someone had checked in and forged my signature. I asked to have my reservation cancelled, but was told I needed to 'call the 800 number'. I called Wyndham's 800 number and they could not help me as I booked directly with the hotel. Now there is a charge on my credit card for a room I never used. Another member of our party also checked in that night and was shown two rooms that both had mold on the walls. They did not stay either. Bad service, shady business, and unhealthy rooms.
Opinión escrita el 29 de Julio de 2021
I found bedbugs in the bed! Some alive and some dead. I had to leave in the middle of the night before going to bed. The owner wouldn’t give me a refund!!! As I was checking in another guest was hurriedly leaving after finding bedbugs in his room. The entire facility has a strange and terrible smell. It’s so bad that you can’t get in and out of the place fast enough. But the fact that I had bedbugs and the owner refused to give me a refund is the worst treatment I have ever experienced in any dealing with any place of business. I plan to file a complaint with the health department. Avoid this place the owner doesn’t deserve your business and you don’t deserve to go through what I did.
No tv in room meant bad review
Opinión escrita el 14 de Julio de 2021
The television did not work, the television said it needed a new access card, no attempt was made to retrieve an access card for me to have a television working in the room. The breakfast eggs were horrible and the sausages were undercooked but the cereal was good.
Don't stay at this location
Opinión escrita el 1 de Julio de 2021
Fecal matter on walls, no service, worst hotel experience of my life, missing light bulbs, filthy room, would not recommend this hotel to anyone except my worst enemies, open drug use during the day in the parking lot, music and parting at night, curtains held up on wall by wood screws, a great place to stay if you want to relive a night of the living dead episode.