Service animals are allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 837 reviews
Mike on Front Desk was Awesome
Although haven't actually stayed here, I do intend to once the world has returned to normality. Mike was really helpful in organising the cancellation of my stay booked through Hotels.com. Due to Covid-19 cancelling flights etc. the Hotels.com website and call centre were flooded and unable to get through. Mike was very helpful, understood the issue and sorted it. Much appreciated and owe you a beer or two. Will book directly next time - Thank you.
Small, well equipped, nicely furnished, great location
I stayed there with my parents and I wanted a mini kitchen facility in the room. This room had a mini kitchen with all basic utensils provided. The room was extremely clean, and was nicely decorated. Location was great. Walking distance from few of the subway stations and very near to Empire State. Lot of food joints nearby and felt safe.
Cost effective option in NYC with balconies!
This hotel is more like 3 1/2 stars, but for the great prices and the fact that you can reserve a balcony, I had to bump it up to 4 stars. For the pros - Location: The location is killer, walking distance from the Empire State Building on a very charming block near many food options. - Balcony - As I mentioned, many rooms have a balcony and it can be reserved ahead of time so that this is not a crap shoot if this is really important to you. You have a view of nothing but close up buildings but it gives you a cool New York vibe outside and is great if you're a smoker like my husband or you just want fresh air. - Nice Lobby - Also, the lobby in the main area with the adjoining little restaurant is somewhat swanky, so you feel somewhat upscale where you're staying, especially for the money. - Size of Rooms - The rooms are not tiny by New York scale, they are a decent size. - Privacy - There are only 3 rooms per floor so things feel private and almost like your own little apartment. For the cons - Room Decoration - Rooms are not decorated that great, someone mentioned Ikea, and I agree. New York seems to do a lot of the vinyl fake wood flooring in their hotels and I don't like that, I am probably in the minority but I would prefer carpet unless the room is really upscale with super nice hardwood floors, the brown vinyl floors with the particle board non-descript furniture just felt cheap and cold. The exception is the bed, which is nice. - Across the Street Annex - Another con is the fact that they have this across the street annex with no restaurant or even lobby area which looks like a hostel and is a true let-down from the other building. What is interesting is the rooms are pretty much the exact same and the restaurant in the main building is super small and limited and the bar in the main building is closed, so you probably aren't missing much by being in the other building, but they should at least make the lobby of the cross the street annex look more appealing. What really bothers me about that is there is no way to know which building you will be placed in at check-in, so if this is important to you, stay elsewhere. However, in the annex are cute, the std queen balcony rooms are actually more interesting than in the main building b/c they have a long hallway and huge bathroom, feels like an apt. - Main building amenities close to non-existent - The sushi restaurant in the main building is adorable but it appears you need a reservation and it only services 8 people. Not exactly a welcoming spot. What's worse, there is no bar or place to get a drink in the building, the Lost Hours is permanently closed. - Elevator Break-Down - Another con is that the elevator broke down in the across the street annex building where we were originally staying, and apparently this is a regular occurrence. We had to hike 10 flights twice which is ridiculous, and we didn't get any compensation for this other than when we finally changed rooms, I had to bring it up and beg for an upgrade (they moved me from a standard queen with a balcony to a queen premier with a balcony which is not a huge difference). Anyway, all in all because of the balcony and location and price I wouldn't cross this off the list, but I would definitely want to see what else is out there in NYC for the money.
Traveling alone I needed a nice hotel, close to everything and great bang for the buck. Hotel 32 32 was perfect on all fronts. Really enjoyed my stay and loved being right next to The Cutting Room that is nearly next door. When I needed help while checking-in, Evelyn who is the Guest Relations Manager assisted me perfectly and made it so my stay was extremely enjoyable. It is also very quiet, which is not easy in this part of the city. My one slight problem was my shower was a walk-in and the part you walk in was open and there was no way to cover that area (door) so you had exposure into the rest of the bathroom. Not really a big deal, just a nit-pick. Overall, a wonderful stay that was in the heart of it all.
A little gem
This little hole in the wall was surprisingly nicer than expected. I would definitely stay here again. Staff was friendly and offered to help carry my bags to my car (to the parking lot). This is not a hotel with huge lobby or hallways. The lobby is very small but cozy and smelled clean. I didn’t have a chance to try their sushi restaurant but it looked very inviting. The hallway is very small. I was concerned about privacy but slept like a baby. There was an incident one evening...some guests on my floor, got into a verbal altercation which seemed to last forever and it interrupted my sleep. The room is exactly what O needed. I stayed in room 604. It looked and smelled clean. I wish I had a better view, or even a street view but I barely stayed in my room so it didn’t bother. Room is spacious enough for 2 people. Bed is soft...which is fine with me. Conveniently located...walking distance to Macys, Empire State Building, 5th Avenue (shopping Avenue) and a nice walk to 42nd street, Time Square and Grand Central. The hotel offers discount on parking. The parking garage is on the same street, just a block away. I paid $30. Per day for parking.